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Sam Leman Ford Bloomington
Bloomington, IL
63 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 63 reviews
October 25, 2024
I highly recommend Matthew Chasteen! He was very knowledgeable and made the car buying process smooth. He was very down to earth. I will keep Matt in mind for any future purchases! He was very knowledgeable and made the car buying process smooth. He was very down to earth. I will keep Matt in mind for any future purchases! More
by Katie
Employees Worked With
Matthew Chasteen
September 17, 2024
Big Frank was extremely helpful throughout my purchase process! I drove over 100 miles to get to Sam Leman and Frank made sure my trip was worth it! I drove home in a new F150 Lariat! process! I drove over 100 miles to get to Sam Leman and Frank made sure my trip was worth it! I drove home in a new F150 Lariat! More
by Djmac40
Employees Worked With
Frank Covello
September 05, 2024
My experience with this dealer has been a nightmare. In Jan 2023 I bought a 2020 Escape Hybrid with 10k miles. I was warned it was a buyback/lemon but only because they had no parts for the battery dur In Jan 2023 I bought a 2020 Escape Hybrid with 10k miles. I was warned it was a buyback/lemon but only because they had no parts for the battery during the pandemic. I then took it in for maintenance and oil change as required but started hearing noises after TWO inspections. I then went to a Car-X that found multiple issues with brakes that should have been covered by Powertrain Warranty. When I returned car to Leman, I was told it was now undriveable and needed more than $2,000 in repairs. The service mgr does not return calls. Meanwhile Sales tells me my trade in value is $5,000 less than Kelley Blue Book because of all the repairs the car needs. My best advice: Stay away from these guys! More
by Aaron L
Employees Worked With
Rocky Griffin
August 10, 2024
Our salesman, Matthew, was fantastic. He made the process of buying our new vehicle easy and seamless, as did Amy in the finance office. This was my first purchase with Sam Leman, but I w He made the process of buying our new vehicle easy and seamless, as did Amy in the finance office. This was my first purchase with Sam Leman, but I will be back for my next vehicle with Matthew. More
by Johnjohn518685
Employees Worked With
Matthew Chasteen
July 28, 2024
What a smooth and easy experience! Professionalism is held to a high standard at Sam Leman Ford and the team meets the bar. We drove over 80 miles to get to the dealership and from t Professionalism is held to a high standard at Sam Leman Ford and the team meets the bar. We drove over 80 miles to get to the dealership and from the Sales Manager Manny Bailey, the Sales Representative DeAndre Riley and the Finance Officer Amy Kiper, we couldn't ask for a better experience. The team is there to facilitate you a buying a vehicle, not pressure you into a vehicle they think you should have. If you want the best buying experience around, head to Sam Leman Ford in Bloomington. I'll be heading there for my next vehicle as well as pointing anyone looking for a vehicle in their direction. Well done team and keep up the good work. A++ More
by jtk073
Employees Worked With
Manny Bailey, DeAndre Riley, Amy Kiper
June 26, 2024
The service was excellent in regard to the salesman and financing department working hard for me (didn't need to finance the vehicle, but the individual working in there was quick and personable). I was l financing department working hard for me (didn't need to finance the vehicle, but the individual working in there was quick and personable). I was looking for a vehicle for my daughter. The only reason I am leaving a 4 star rating is due to the condition of the first vehicle I drove- it smelled musty and oil was leaking from the engine area. The second vehicle I drove was in excellent condition and appeared to have been serviced they way they should be when they are for sale at a dealership. More
by ryan
Employees Worked With
Daniel Wells; young individual in finance department
May 31, 2024
This dealership was able to find me a great car very quickly! Tom Smith was wonderful to work with and made the purchasing process very simple and quick so I was able to start driving my new vehicle fas quickly! Tom Smith was wonderful to work with and made the purchasing process very simple and quick so I was able to start driving my new vehicle fast! More
by oliviagtheirl
Employees Worked With
Tom Smith
