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Sam Leman Chrysler Jeep Dodge Peoria

Peoria, IL

3.7
61 Reviews

1801 W Pioneer Pkwy

Peoria, IL

61615

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Showing 61 reviews

January 14, 2025

Bought a wagoneer from them almost a year ago and it has been in the shop for almost that long . Broke down the next day and left my wife on the side of the highway. They have done nothing to make this rig More

by Daniel.eplett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim cannon
Jan 15, 2025 -

Sam Leman Chrysler Jeep Dodge Peoria responded

Thank you for bringing this to our attention. We sincerely apologize for the negative experience you’ve had with your Wagoneer and for the frustration caused by the lack of resolution. This is not the level of service we strive to provide, and we understand how disappointing this situation has been. Please contact our management team directly so we can review your concerns in detail and work toward a solution. Your satisfaction is important to us, and we would like the opportunity to make things right.

More
December 31, 2024

Great inventory, knowledgeable staff. Good customer and speedy service. Finance was not too pushy. Was in and out. More

by necolladoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kennedy
Dec 31, 2024 -

Sam Leman Chrysler Jeep Dodge Peoria responded

Thank you for your feedback! We’re glad to hear you had a great experience with our knowledgeable staff, efficient service, and a hassle-free finance process. We appreciate your business and look forward to assisting you again in the future!

December 08, 2024

Bought a van less than a year ago, Ryan Gaines was the salesman. However, this has been nuts, we laid 9k down on the van. Still paying for it. It has spent more time broke down than anything. It's current More

by Sgoforth25
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Gaines, Brenda Jones
Dec 18, 2024 -

Sam Leman Chrysler Jeep Dodge Peoria responded

Thank you for your feedback, and we sincerely apologize for the difficulties you’ve experienced with your vehicle. We understand how frustrating and stressful this situation has been, especially with repeated mechanical issues. This is not the level of service we strive to provide. We’d like to review your case further to ensure that all warranty coverage is properly evaluated and that clear communication is maintained throughout the process. Please reach out directly to our management team so we can work toward a resolution. Your concerns will be shared with our sales and service departments to improve our customer experience moving forward.

More
Dec 18, 2024 -

Sgoforth25 responded

Have your management team reach out to us. Sheilagoforth12@gmail.com 309.854.2055

September 29, 2024

I bought a Jeep Wrangler and was really pleased with the service Tim Cannon gave me. He was very easy to deal with and knew his job very well!! I will be back to this dealership in the future. Thanks! Marc. More

by K_adamowich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Cannon
April 01, 2024

We’ve bought our third vehicle from Sam Leman all with Dennis. He’s great to work with he’s always helpful and knowledgeable. More

by Jodie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis
February 15, 2024

After spending $95,000 on a new vehicle with them a few years ago, I am very disappointed in the poor service recently provided. I took my vehicle to Sam Lehman's service for detailing. They charged $350 More

by maryleanha
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Amy
January 19, 2024

Had a great experience at same leman peoria and Tim Cannon was a great sales rep to walk me through the process. Will buy from there again! More

by Pdub909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim cannon
October 02, 2023

Adam Lentz was awesome to work with . If you ever need a vehicle contact him . He has been around a long time and is always there when we need him. More

by Henry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Lentz
August 30, 2023

Andrew was very professional and valued my time. He listened to what I want and found me the perfect truck. I will certainly recommend sam leman to my friends and family. More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
July 31, 2023

Bought my 2021 Jeep Wrangler from Dennis at Sam Leman Peoria. He was extremely knowledgeable, no pressure at all, very laid back and comfortable to work with. I highly recommend going to see Dennis. More

by N87b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Scott
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