Sam Boswell Honda

The one star is for the service department that Sam Boswell in Enterprise Alabama has and Derrick is the guy over the technicians and he don't hold his techs accountable for messing up vehicles and wan Boswell in Enterprise Alabama has and Derrick is the guy over the technicians and he don't hold his techs accountable for messing up vehicles and wants you to pay more money toward services being done that they messed up on but denies it because my best friend took a vehicle in and left with more problems than she arrived then was denied of the technicians causing more problems to her vehicle and wanted to charge more money for services to be done and had attitudes about how they didn't cause anymore damage to her vehicle.Meanwhile missing work and kids appointments going back and forth to Enterprise and this is the 3rd time vehicle has been in their care within a 2 week period and wanted it back a 4th time til finally said she wouldnt be charged for the last service and for her to not bring the vehicle back since we don't trust his techs but the attitude after asking to speak to Josh the General manager and the owner of Sam Boswell was uncalled for so I wouldn't take anything to get worked on to Sam Boswell til they put different ppl in charge and different techs. Then the Mackenzie girl at the service department desk also comes with attitudes when being asked to speak to someone higher in charge which was Josh the GM due to the ongoing problem of my friend vehicle and kept making excuses of what Josh was doing,so I personally walked onto the sales floor asking for Josh and he was in his office as if he was so busy but wasn't so instead of y'all personal feelings to one another next time please be more professional about the customers concerns of their vehicles. More

I got there at 4:30 on July the 4th to buy a vehicle and my salesman Matt was training a new salesman. They took the time to see what I was looking for and stayed past there get off time to make sure that I my salesman Matt was training a new salesman. They took the time to see what I was looking for and stayed past there get off time to make sure that I was happy with my new vehicle. I didn’t feel pressured about anything. I give all of these guys an A+++++. That includes the finance guys etc. thank you Sam Boswell Honda More

The process of getting my vehicle was easy. I was kept updated with the route of the vehicle. Charlie and Cory Howard were awesome! They answered my questions and made sure I felt welcomed I was kept updated with the route of the vehicle. Charlie and Cory Howard were awesome! They answered my questions and made sure I felt welcomed More

Awesome service. I had a great experience. The dealer ship was very clean. Every one was super nice. I had a great experience. The dealer ship was very clean. Every one was super nice. More

Clean, helpful and took care of my needs quickly so that I wasn't hung at the dealership all day waiting on the service to be done I wasn't hung at the dealership all day waiting on the service to be done More

I’m a 64 year-old disabled veteran. I bought a 2018 Dodge charger scat pack with around 72,000 miles , with an extended warranty and maintenance program. Within six weeks started having I bought a 2018 Dodge charger scat pack with around 72,000 miles , with an extended warranty and maintenance program. Within six weeks started having problems with the transmission and the engine light come on took it to the service department number eight call packet went bad. They said they could not duplicate the problem. Understand I have a warranty I spoke with the owner Mr. Boswell today. I’m just a common person and that gentleman took. I’m guessing 45 minutes or so of this time going over all my problems asking very relevant questions and showing upmost, professional and caring attitude. I hope this can be resolved. I believe just with the conversation we can get something done either way it was a Pleasure talking to someone who’s old school and listens to the customer. More

I started working with Michelle & she was so very helpful with 0 pressure. I reached out yesterday to test drive the vehicle & ask if she would be at work. She was not there but kindly referred me to Jeff to with 0 pressure. I reached out yesterday to test drive the vehicle & ask if she would be at work. She was not there but kindly referred me to Jeff to make the process convenient for us which I appreciate. Jeff was hands down the best salesman I have ever worked with while buying a car. He was patient, fun, personable & very knowledgeable. I left there feeling like I made a good decision & got the best deal. The finance manager, Jake was also very kind & helpful. He thoroughly explained everything & worked hard to get us the best deal. My overall experience was amazing! I’ve been a customer & done business with SBH for years. Car buying shouldn’t be stressful & unpleasant. Michelle, Jeff and Jake all made it stress free & pleasant & I’m very thankful for that! 😊 More

We came all the way from Knoxville to buy a new acura and our sales rep Isaiah was amazing and really made things a smooth transaction. First time in history we were not mislead by a dealership. Everything w our sales rep Isaiah was amazing and really made things a smooth transaction. First time in history we were not mislead by a dealership. Everything was quick and smooth and he got us on the road within an hour. More

Hi my name is Derek and I am from Atlanta Georgia. I was looking at a 2018 Golf R listed on their site, and was in talks with a sales person for a week about the car. The day before I was supposed to I was looking at a 2018 Golf R listed on their site, and was in talks with a sales person for a week about the car. The day before I was supposed to come out and look at it, I revived a message saying it was sold. Very very poor customer service and I would not recommend buying a vehicle from here More

I had an appointment for an oil change and tire rotation and the customer service was outstanding. Kristin needs a raise she is a ray of sunshine made the experience of paying for the services rendered very and the customer service was outstanding. Kristin needs a raise she is a ray of sunshine made the experience of paying for the services rendered very pleasant, she explained everything that was done and recommended the services that need to be done in the future meaning next 2 visits. I would definitely recommend Sam Boswell GMC/Buick's service department. More