Bill Crispin Chevrolet Inc. - Service Center

The staff was very helpful and professional. I told them what I was looking for and my price range and they found me the perfect car! what I was looking for and my price range and they found me the perfect car! More

Positive sales experience; negative service experience Our sales experience could not have been more positive. Randy Carpenter got us the Volt we wanted in a speedy time-frame. He gave us a great price a Our sales experience could not have been more positive. Randy Carpenter got us the Volt we wanted in a speedy time-frame. He gave us a great price and made sure that everything went smoothly. We love our Volt. Aside from the present minor issue, we've had no problems with the car. I change the oil myself (every year) and check fluid levels. A minor problem with the entertainment system prompted a scheduled service since I have no way of interfacing with the Volt computer system. I made an appointment over a week ahead of time and brought in the car as promised. We were called a couple of hours later with a follow-up promised. After over 24 hours of hearing nothing, I called and was told that nobody had yet looked at the car. With no indication of how long I would wait, I cancelled the appointment, retrieved my car and made an appointment with another dealer. I suspect that they really don't have the technical knowledge to service a Volt. Getting an appointment so far in advance and then waiting after the appointed time for an indefinite length of time tells me that they don't understand the vehicle. The Volt is a complex vehicle. I worked for GM Tech Center for 10 years, most of the time putting computers in all sorts of vehicles at the Engineering Staff, so I understand this complexity. There is a minimal level of knowledge necessary to truly service this car, and I don't have confidence that Crispin maintains this in their staff. More

Used Chevrolet Malibu I worked with Colleen Piszczalski and she was awesome and quick with getting me the car I was looking for and having all the paperwork ready to be sig I worked with Colleen Piszczalski and she was awesome and quick with getting me the car I was looking for and having all the paperwork ready to be signed when I showed up at the lot to buy the car! She was fasted at responding and keeping up with me on how everything was going after the purchase! More

Best service in southeastern Michigan I called to get an oil change and Shelly got me right in, greeted me at my car door with a big smile and expedited things so fast. Everyone was super I called to get an oil change and Shelly got me right in, greeted me at my car door with a big smile and expedited things so fast. Everyone was super friendly, the waiting area was really clean and the owner, Debbie Crispin was awesome. I would highly recommend Bill Crispin CHEVROLET. More

A1 Service - Highly Recommended Whenever I show up to Bill Crispin Chevrolet, Jay Drus always takes care of my vehicle like it is his own. This facility is always held to the highest Whenever I show up to Bill Crispin Chevrolet, Jay Drus always takes care of my vehicle like it is his own. This facility is always held to the highest standard and It shows, they are always willing to go the extra mile to make sure I have a good experience. Thanks! More

Not great, but will come back again Had a repair done there. Took about a week to get it fixed. Got a free loaner only because we complained it was taking too long. We went to pick it up Had a repair done there. Took about a week to get it fixed. Got a free loaner only because we complained it was taking too long. We went to pick it up and it still wasn't fixed correctly, but they made it right and fixed it. It was a bad part from the last time they repaired it. No charge. More