Saline Chevrolet
Saline, MI
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Mike Herman was quick and thorough with helping me to obtain a used car. The service was not only fast, but friendly as well. He asked many questions about what I was looking for and what my needs for obtain a used car. The service was not only fast, but friendly as well. He asked many questions about what I was looking for and what my needs for a vehicle were. Within a week we had everything in order and the car was waiting for me. It was worth the drive from Grand Rapids! More
Tom was very helpful and we got the vehicle we wanted. My wife and I are very pleased with Tom and Heather, because they were willing to take the time to get us the best deal. We were looking at another v My wife and I are very pleased with Tom and Heather, because they were willing to take the time to get us the best deal. We were looking at another vehicle at a different location and because of the service and overall professionalism that we experienced, we decided to go with Bill Crispin. We would recommend our family and friends to Bill Crispin for service and buying a vehicle. More
This is the second vehicle we have purchased from this dealership,from the same sales man,Bill Begley.There are not enough good things that can be said about the whole experience and I don't want to go an dealership,from the same sales man,Bill Begley.There are not enough good things that can be said about the whole experience and I don't want to go anywhere else! After the first vehicle purchase we got a letter in the mail from Debbie Crispin thanking us for our purchase and so naturally I wanted to return there for the second vehicle. We have had some not-so-good experiences at other local Chevrolet dealerships (namely,Champion Chevy in Howell,Michigan) that left a sour taste in our mouths but not here. More
Knowledge fast service, including a realistic estimate of time for each repair, or adjustment before any work was done. Service manager is always available to answer any questions I had, with a friendly open time for each repair, or adjustment before any work was done. Service manager is always available to answer any questions I had, with a friendly open attitude. Dealership waiting area clean and well tended. More
Tom was great to deal with. We called and told Tom what we wanted and with in a few minutes he called back and told us it was on the lot. WE drove up the next night and picked it up. Everyone we delt with we wanted and with in a few minutes he called back and told us it was on the lot. WE drove up the next night and picked it up. Everyone we delt with was friendly and very helpful. Thanks very much for all you have done for use. More
No hassle, listened to what I wanted and found the vehicle that I wanted quickly. After review of other Chevy dealers, they had the best price and best people to work with. Very nice environment compa vehicle that I wanted quickly. After review of other Chevy dealers, they had the best price and best people to work with. Very nice environment compared to others. Best Service for Chevy around the Ann Arbor area. More
Took me seriously. Found the cause of a distracting noise and vibration in only one visit. Friendly service man. Called me back within 30 minutes after leaving dealership to see if I heard the noise noise and vibration in only one visit. Friendly service man. Called me back within 30 minutes after leaving dealership to see if I heard the noise anymore. I don't often go to dealers as I have a poor history with them but not Jeff at Bill Crispin. More
Everytime I enter this dealership, I am treated like a queen. I'm a female and mostly when I enter dealerships, I am overlooked. When I enter here, I am treated like a first class customer. For that re queen. I'm a female and mostly when I enter dealerships, I am overlooked. When I enter here, I am treated like a first class customer. For that reason, I will go back here EVERYTIME. Everyone from sales to service treats me the same. It's a nice feeling. I don't even look at any other brands than Chevy anymore because I don't want to deal with anyone other than those at Crispin. I get a big bang for my buck too. I tell them what I want, that's what I get, no trying to talk me up to a higher price bracket (which I HATE). No haggling over the prices - I tell them what I can afford - thats what they put me in. Debbie Crispin follows through on everything that she says she will. I don't know how that woman has the strengh to keep up with all of it. They are GREAT PEOPLE over there!!!! More
We were in the market for a new Traverse and had a very bad experience at another local Chevy dealer. We decided to try one more time and went in to Bill Crispin. They were INCREDIBLE! We had preapprove bad experience at another local Chevy dealer. We decided to try one more time and went in to Bill Crispin. They were INCREDIBLE! We had preapproved financing, but the rate wasn't what we were originally quoted. Heather worked hard and found us financing at what we thought we were getting with our preapproval. They gave us a good deal on our trade in vehicle. Al found us a vehicle with the options we wanted, and we actually ended up getting a Traverse with more options that we had originally planned. No high pressure sales at all. Everyone we came across in the dealership was just exceptional. We've had the car for 2 days and I haven't stopped smiling since. (I was even excited to go to work because it meant I could drive my new car!) We will definately go there for all vehicle service and when it's time to trade it in, we'll be back! More
My wife and were doing a drive by heading south on highway 12 antique shoping for the day. I wanted to drive through and see what was on the lot. And there it was the truck of all trucks 3500 Crew Cab highway 12 antique shoping for the day. I wanted to drive through and see what was on the lot. And there it was the truck of all trucks 3500 Crew Cab 4WDw/DRW. Next thing I know we were out for a test drive. My wife loved the truck. We pull a 36 ft 5th wheelcamper. The sales dept. and all staff did every thing in there power to get me changed from the old truck and into the new truck. My job has me traveling and the back seat and bed were full of tools and living equiptment. Then even had a local truck acc. shop over and had a new bed cover installed the very next morning. I have never made a purchase from this dealer before and had never heard of them . We were given 110% service and friendship. I still recieve phone calls from the sales man asking if every thing is still ok. I like the follow up on the purchase that they do. We live 283 miles away from the dealership. While in the area for the next 3 month's the truck will be back for any service work that I need to have done. Because I know that the truck and myself will be well care for. Thank you staff of Crispin Chev. More