Saline Chevrolet

After visiting 3 other dealerships in an attempt to find the Chevy Cruze I was looking for, Bill Crispin was like an oasis. Trust me, Mike Herman had a lot to deal with since I was a little tired from look the Chevy Cruze I was looking for, Bill Crispin was like an oasis. Trust me, Mike Herman had a lot to deal with since I was a little tired from looking at the other places. Mr. Herman took the time to take me through their entire lot and then as I was running out of time on my lunch hour, promised to see if he could find it on another lot. You can imagine how happy I was when he called just a little while later to say one had been located. As if all this was not enough he and the finance person (whose name I wish I could remember right now so that he gets the proper credit) stayed late to make sure that I had everything to finish the sale. THANK YOU!!! More

My car died and I needed to buy quickly. Tried a different dealership but the were no willing to work with us on price or payment. Decided to Bill Crispin. Al was very helpful and Matt worked to g different dealership but the were no willing to work with us on price or payment. Decided to Bill Crispin. Al was very helpful and Matt worked to get the financing we wanted. I would go there again for my next vehicle purchase and would recommend them to friends. More

I researched my vehicle online and sent out inquiries. Bill Crispin dealership responded very quickly and when I stopped in to see the vehicle, it was parked in front and Phil Bezaire had the keys on his Bill Crispin dealership responded very quickly and when I stopped in to see the vehicle, it was parked in front and Phil Bezaire had the keys on his desk. He introduced me to Mike and off I went. Mike was very easy to work with and in two days, after getting a tour of the facility and meeting everyone, we were driving away with our new car. More

My reluctant decision to trade in a 2004 Buick Century (representing my family heritage of five generations and 100 years of working for GM) led me to several Ann Arbor area GM dealers. My quest for a pr (representing my family heritage of five generations and 100 years of working for GM) led me to several Ann Arbor area GM dealers. My quest for a practical, comfortable vehicle ended at Bill Crispin Chevrolet where I found, and loved, a 2011 Chevrolet HHR. Great gas mileage with flex fuel capability, $3,500 rebate, fair value for my trade--I was ready to let go of the past and drive into the future in my new ride. Crispin was a great place to shop with prices clearly posted on every car. I was not intimidated by aggressive sales people, either. William Begley was so pleasant to work with, answering all my questions and making the process go smoothly without ever making me feel pressured. I really appreciated the patience and respect. For me, Bill Crispin Chevrolet is the place to do business. More

Our salesmen listened to our needs and helped us narrow down our choices. He also made the entire process of trade-in and registering the new vehicle very easy. Overall it was a pleasant experience for wha down our choices. He also made the entire process of trade-in and registering the new vehicle very easy. Overall it was a pleasant experience for what is usually a very stressful decision. We would definitely recommend Bill Crispin Chevrolet to any of our friends in Ann Arbor looking for a new or pre-owned Chevy. More

I began with Crispin Chevrolet when the GM dealership in Ypsilanti was closed. All the employees that I've had contact with have always been courteous, friendly and helpful. When there is a problem with m Ypsilanti was closed. All the employees that I've had contact with have always been courteous, friendly and helpful. When there is a problem with my car, I'm usually given more than one option to correct it and at different price levels, which I really appreciate. I have never had to return for the same repair, it is fixed the first time. I also enjoy being greeted by name, almost like a member of the family. Needing service on your car is not something I look forward to, but the atmosphere and people at Crispin make it a little less painful! More

I have been using Crispin Chevrolet for many years and they just get better as time goes on. I have recommended the dealership to all of my friends who Noe feel the same way I do. I feel their service d they just get better as time goes on. I have recommended the dealership to all of my friends who Noe feel the same way I do. I feel their service department is over the top. They always treat you like a friend as well as a customer. Their pieces are reasonable and I ace confidence that the work will be done well. More

Kenny was excellent and helpful. We just had oil change and tires rotated but it was efficent and freindly service. The emblem on the back was replaced with no problem and no problem. We will be coming bac and tires rotated but it was efficent and freindly service. The emblem on the back was replaced with no problem and no problem. We will be coming back when servie is needed again. Everone was very nice. More

We had the opportunity to deal with Debbie Crispin directly. What an amazing experience! The trade-in value for the vehicle we turned in was right where it should have been and she bent over backwards directly. What an amazing experience! The trade-in value for the vehicle we turned in was right where it should have been and she bent over backwards to get us the exact car we wanted. Signing all of the paperwork was a breeze, all additional warranty options were fully explained (but not shoved at us), and we were in and out at no time at all. The delivery of the car was done by one of the managers, Dick, who has been there forever (according to Debbie). What a wonderful guy! He took so much time to show us all the features of our brand new car, even setting up the XM and On-Star accounts, not to mention enabling our phones to Bluetooth. Just when I thought I couldn't have been more happy with our experience at Bill Crispin, the very next day Debbie called me herself. When we had come in to pick up the car, my 8 year old son had been sick. She took the time out of her day, just to call and see how he was! Now that's amazing! What a great dealership and great people! I would highly, without a doubt, recommend Bill Crispin Chevrolet to everyone! More

I never felt pressured to buy, even though I couldn't make up my mind very quickly and test drove quite a few cars. Everyone with whom I came into contact was extremely friendly and helpful. They have make up my mind very quickly and test drove quite a few cars. Everyone with whom I came into contact was extremely friendly and helpful. They have the best customer service I have ever experienced in my 40 years of car-buying and owning. More