Saline Chevrolet
Saline, MI
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The dealership was beautiful. However, when I went to the dealership my only purpose was to test drive a vehicle. I had my daughter (18 mo), friend (adult) and her daughter (5yrs). Both girls are in car se dealership my only purpose was to test drive a vehicle. I had my daughter (18 mo), friend (adult) and her daughter (5yrs). Both girls are in car seats and we change them between cars quite often. So it was very important that I could get the seats in and out easily while maintaining two small children. This was the basis of the entire test drive. The vehicle was just fine. However, the sales person insisted that he join us for the test drive. This forced my friend (a full grown adult) in the back, between two car seats. This was annoying. Test drive was over and I began unloading the car seats. We received no help carrying either car seat back to our personal vehicles. Again, annoying. The sales person dragged the conversation on and on. Our girls were becoming quite restless by this time. I tried to be polite and say "well, let us get out of your way". He replied, "let me introduce you to my sales manager". That conversation was lead by him, bragging about the brand and the dealership the entire time. Even more annoying. The kicker to the entire experience. He suggested that next time I come in to test drive a vehicle "it may be prudent to leave the children at home". I will not be returning to him for any future purchase. I can't say anything for the rest of the dealership, however, that was the biggest hassle to test drive a vehicle I have ever experienced. More
The sales staff was very professional and helpful. My questions were answered without undue pressure to make a purchase. The whole experience was pleasant and I would not hesitate to return the next tim questions were answered without undue pressure to make a purchase. The whole experience was pleasant and I would not hesitate to return the next time I am looking for a new car. More
My overall experience of buying a vehicle from this dealership was awesome! Everyone I spoke with had a pleasant and positive attitude with the decision of leasing this vehicle. dealership was awesome! Everyone I spoke with had a pleasant and positive attitude with the decision of leasing this vehicle. More
I was looking for a new vehicle to lease a few months ago, and did not find one that I was satisfied with in my price range. Yesterday, I went to Bill Crispin Chevrolet, talked to Al, named my price rang ago, and did not find one that I was satisfied with in my price range. Yesterday, I went to Bill Crispin Chevrolet, talked to Al, named my price range, and drove away with a new car less than 2 hours later. He made the process extremely easy, as well as all of the other people at the dealership. I would highly recommend considering this dealership if you were looking for a new car. More
The process of buying a new vehicle can be very challenging. All that changed for me when I spoke and worked with Al at Bill Crispin Chevrolet. He was very attentive to what I was looking for in a challenging. All that changed for me when I spoke and worked with Al at Bill Crispin Chevrolet. He was very attentive to what I was looking for in a new vehicle. He worked very hard to make sure I received the exact vehicle I wanted and even went above and beyond to make certain my payment fit within my budget. The entire staff at Bill Crispin are wonderful. I recommend this dealership (and especially Big Al) to anyone looking to purchase a new vehicle. More
I have been doing new car business with Phil Miller at Crispin Chevrolet for almost 20 years now. I always recommend my relatives and friends to do business with Bill Crispin Chevrolet and Phil Miller as Crispin Chevrolet for almost 20 years now. I always recommend my relatives and friends to do business with Bill Crispin Chevrolet and Phil Miller as well as the service department and Shelly and Jeff. Debbie runs an excellent business because she emphasizes people skills so that the sales force and service group knows exactly how to take care of all of their customers and it is accomplished without pressure on the customer. Go to Bill Crispin Chevrolet to do your automotive business because you will not be disappointed. Good car shopping. More
I purchased a 2008 Chevrolet Impala LT and was assisted by Shirley Cofield. I was referred to her from a friend of mine that also purchased a vehicle from Bill Crispin. I feel like I was in great hands wit by Shirley Cofield. I was referred to her from a friend of mine that also purchased a vehicle from Bill Crispin. I feel like I was in great hands with Shirley from the start for the simple fact she demonstrated GREAT cust serv. We stayed in contact and she kept my in the loop as to what was going on and what she could do. The thing I appreciated the most was when she needed to tend to her daughter that was sick but she never dropped the ball she had another great sales men assist me while she was out. The next day when she returned she contacted me and we picked up right where we lefted off. Some may just look at it as she is a sales woman and she was trying to make a sale, but I saw more than that I really felt connected in everything we were doing and she made it easy for me to purchase the car. I would with no question refer anyone I know looking to buy a car from Bill Crispin to Shirley Cofield. More
As soon as I found the truck I wanted through GM family deal program I emailed to Bill Crispin Chevy. Jim took the email and got the ball rolling with Dave and Heather helped me get my loan. It was a done deal program I emailed to Bill Crispin Chevy. Jim took the email and got the ball rolling with Dave and Heather helped me get my loan. It was a done deal a seamless deal and away I went. More
A very pleasant experience. No one that we encountered in this dealership put pressure on us to buy the car. They were very concerncered with providing us with what we were lookng for at the terms we wer in this dealership put pressure on us to buy the car. They were very concerncered with providing us with what we were lookng for at the terms we were comfortable with. More
I came to Bill Crispin Chevrolet because I needed help with my 12 year old car. What I found was the friendliest most helpful group of people EVER! I have always feared the car buying experience however w with my 12 year old car. What I found was the friendliest most helpful group of people EVER! I have always feared the car buying experience however what I realized was it doesn't have to be scary. From the gentleman who opened the door for me to every employee I passed I felt like I was in good hands. Dick found the perfect car for me, he showed me all its bells and whistles and gave me the time I needed to feel comfortable with my decision. He even let me take it home to make sure I could park it in my garage. I was also extremely happy with the price! I had no idea buying a car could be such a wonderful experience. I will always turn to Bill Crispin Chevrolet and would highly recommend this dealer! I love my 2013 Traverse! Thank You to everyone at Bill Crispin! More