Saline Chevrolet

I have been coming here for 15 years Everyone cares and listens to my concerns this is the most important to me. I use the concierge shuttle pick up service very nice driver Jerry Thank you. listens to my concerns this is the most important to me. I use the concierge shuttle pick up service very nice driver Jerry Thank you. More

They had an excellent and fair price on a used car I was specifically looking for. Their website provided excellent pictures of all the components I wanted to see before actually initiating contact. I dealt specifically looking for. Their website provided excellent pictures of all the components I wanted to see before actually initiating contact. I dealt with Jessie first who was prompt in returning my e-mail and with questions I had in subsequent e-mails. Working with Nathan, once I came to the dealership, was professional and courteous, paperwork was completed with ease and we were out the door with our vehicle in a very short time. More

I recently purchased a Chevrolet truck from Bill Crispin Chevrolet in Saline, MI. I bought many cars from various dealers over the past 30 years and was overly impressed with the sales team at this dealer Chevrolet in Saline, MI. I bought many cars from various dealers over the past 30 years and was overly impressed with the sales team at this dealer by comparison of past experiences. My Sales consultant, Tom Saxton was very professional and prompt in returning calls, doing research and getting members of the team working on my particular sale. By the time I picked up the vehicle, I was treated like I had known this team for years. Everyone from the sales team, the financing team and vehicle set up and maintenance (vehicle was delivered in perfect condition) were personally involved with transaction. I received phone calls from each one individually as a professional courtesy which really made the purchase easy. They built a high level of trust that I had their support if I ever needed it. I would not hesitate to refer others to this dealership and will purchase future vehicles from them. They are now my "dealer of choice." More

We had a great experience in buying our new 2013 equinox. My salesman Nathan Rymarz was great! He was very helpful and patient with us . My salesman Nathan Rymarz was great! He was very helpful and patient with us . More

I came in to get a new car because my lease with another company was up. Shirley Cofield and the team at Bill Crispin were wonderful. Everything was smooth, efficient, and completed within a day. They took company was up. Shirley Cofield and the team at Bill Crispin were wonderful. Everything was smooth, efficient, and completed within a day. They took great care of me. It is clear that they really value customer service and building relationships. More

I want to thank Nate, Heather, and Phil for the huge amount of help and support I received during my vehicle selection and purchase process. I really cannot think of anything that would have made the ex amount of help and support I received during my vehicle selection and purchase process. I really cannot think of anything that would have made the experience better. I am completely satisfied and look forward to knowing where to refer others in the future! More

Matt Boyd was a great help finding the truck I wanted at an excellent price. There was no pressure to make the purchase, and he made sure I received all applicable rebates. an excellent price. There was no pressure to make the purchase, and he made sure I received all applicable rebates. More

I had a very pleasant experience with all employees. I want to thank especially Kim Ebarhard , used car mgr, for taking care of my wishes. I had an issue and it was handled very professionally and with no want to thank especially Kim Ebarhard , used car mgr, for taking care of my wishes. I had an issue and it was handled very professionally and with no hesitation. You can't beat that for service. Kari , new sales person, was very gracious, professional and pleasant to deal with as I can be a stubborn customer. Matt Jury got me a great financing rate. Thank you for all. More

I feel like starting this off by telling all the dissatisfying experiences I've had in the past 36 years of vehicle buying, only returning to two of those dealerships a second time, but I wont. My s dissatisfying experiences I've had in the past 36 years of vehicle buying, only returning to two of those dealerships a second time, but I wont. My search for a 20013 Silverado started in mid July or so. After a few weeks I was about to give up and my wife said try Cripsin over in saline. I said ok, lets go over and see how bad they are going to bone us. I called and talked to Kim on Friday July 26th. She said we have a few that might be what Im looking for. I told her we could come in on Sat. July 27 about 9 or 10. We got there about 9:30ish, went in and Kim was waiting. She introduced us to Tom in sales. We went out front where there were 3 Silverados fitting my request. After a few minutes of listening to my wife, A younger man Will says I think there is another one that will work. He quickly return with what was the vehicle we now own. Tom explained each vehicle without hesitation. My wife started talking accents. lol. Every accent that was brought up Will described the accent and any options to each accent if there was one. All the prices were in his head. The wife and I agreed that was it. Tom said lets go see how much its going to be. While Tom was pricing out the Silverado, which didn't take long, Kim came in with a trade in price for my older Silverado which matched the highest offer I had the last two weeks. Then Will comes in with all the accent options and pricing in writing. Tom took off the trade in and added the accents and when he as done Heather comes in a credit app. Tom and Will talked about how long it would take for the accents (which were many). Thursday Aug 1st it will be ready. Monday July 29th Tom called and said Heather shopped me a very good rate and moved my pick up date to Wend. July 31st @ 12:00. Upon pick up everything was still going right. Tom took me out to make sure everything that was ask for was done. It was, Now the dreaded paper signing part... Heather made this part a pleasure, who ever thought that would be possible. Tom and I went back out to the truck and went over all buttons and knobs, setting it up for me. Very pleased. p.s. I was only in the dealership twice. But each time coming and going, every employee I crossed paths with greeted me with a hi or hello how are you and a thank you for coming in. All in passing not stopping me. A great mix of friendliness and professionalism. I sure hope there service department is managed as well as there sales department. More

Every time I take our vehicle to Bill Crispin for service it has been a great experience! We have a 2007 Chevrolet Suburban that is in great shape thanks to them. Dick M. was our salesperson. He was a deli it has been a great experience! We have a 2007 Chevrolet Suburban that is in great shape thanks to them. Dick M. was our salesperson. He was a delight to work with. I continue to bring the car there for service even though it has long been out of warranty. Every person you come into contact with is friendly and helpful from the service desk to the cashiers. Jerry the concierge driver is like having your own personal chauffeur! Drop off and pick up couldn't be easier. One day I was there on a very hot and humid day, it was pretty miserable in the garage. I saw Debbie Crispin and some other employees hauling in a gigantic cooler with ice and filling it with bottled water so everyone could stay hydrated while they worked. When you cash out they staple an "inspirational message for the day" to your receipt. Their caring, positive attitude shines through loud and clear. I promise you won't be disappointed if you visit this dealership. More