Saline Chevrolet
Saline, MI
Filter Reviews by Keyword
By Type
Showing 986 reviews
I was looking for a good price on a Silverado 1500 4 x 4 and the salesman at this dealership was very paitaint with me and he did his best to satisfy my wants even thou it took me all day to make up my min and the salesman at this dealership was very paitaint with me and he did his best to satisfy my wants even thou it took me all day to make up my mind to make a decision on the two different trucks he presented to me that worked to my situation and the sales manger tony did his best to help out as well and my hats off to Heather in financing to get me the best in interest that suited me thank everybody and im glad I was the first sale at the new dealership More
Customer Service here was great! My family and I felt very welcomed and taken care of throughout the time we were there. The facility was also clean and pleasant to be in. We highly recommend this dealer very welcomed and taken care of throughout the time we were there. The facility was also clean and pleasant to be in. We highly recommend this dealer! More
I was extremely impressed with everyone I came in contact with from Sales to Service. Everyone was helpful, courteous and very knowledgeable. I had an outstanding experience and truly enjoy my new vehichle. with from Sales to Service. Everyone was helpful, courteous and very knowledgeable. I had an outstanding experience and truly enjoy my new vehichle. I would highly recommend this dealership. More
Bill Crispin Chevrolet is a model dealership from its sales department to its service center. Tom Saxton is very personable, has an extensive knowledge of the Chevrolet brand and is truly an asset to the sales department to its service center. Tom Saxton is very personable, has an extensive knowledge of the Chevrolet brand and is truly an asset to the sales staff at the dealership. The service department is top notch. Work is completed in a timely manner, loaners are available if I need one, and the service staff is always pleasant and courteous. I no longer dread having my car serviced. All dealerships should emulate these fine sales and service staffs. I will not buy a car anywhere else. More
I have leased 4 cars from Bill Crispin Chevrolet. Debbie Crispin and their entire staff have made my car buying experiences so pleasant and easy, that I can't even think of going to another dealership! The Crispin and their entire staff have made my car buying experiences so pleasant and easy, that I can't even think of going to another dealership! The service is FABULOUS, and I always know I'm getting the best deal around. More
I have purchased 2 vehicles and leased another. Dick is a true professional and the dealership has been very accomodating and attentive to our needs. a true professional and the dealership has been very accomodating and attentive to our needs. More
I have purchased cars from Bill Crispin Chevrolet and used their service department for about 15 years, and in each instance the dealership (owners and employees) have provided a friendly, first-rate exp used their service department for about 15 years, and in each instance the dealership (owners and employees) have provided a friendly, first-rate experience. I have given across-the board high ratings because, in my experience, the dealership is top-notch. They go above and beyond the call to give the best service possible and to insure satisfaction. I am a repeat-customer, and have no problem recommending this dealership to anyone who asks. More
After complaining about a bad experience I had with another employee, I was contacted the same day by Debbie Crispin. She immediately apologized for their behavior which I admit was out of character fo another employee, I was contacted the same day by Debbie Crispin. She immediately apologized for their behavior which I admit was out of character for the employee. She then asked me about each complaint I had in detail and actually listened to what I had to say. She assured me that she had already addressed the matter with the employee and asked me what she could do to make it right. She corrected every problem I had within just a few days and even gave me her cell number so that if I ever need anything in the future I can deal with her directly and she promised to make sure that I am taken care of. I have worked in customer service myself for 8 years and this is what customer service is all about. I would definitely recommend Bill Crispin to anyone. No business is ever perfect, but when you find one that is willing to step up and appreciate their customers enough to fix an issue, I know that is the kind of place I want my money going to. Bottom line, I have purchased two really good cars from Bill Crispin Chevy and have almost always received excellent service. I will definitely be coming back to Debbie with my next purchase. More
My Land Rover overheated last week. I had it towed to Crispin Chevrolet. They fixed the hose, changed fluids, and had it back the next day! It's great knowing that their are quality mechanics locally to Crispin Chevrolet. They fixed the hose, changed fluids, and had it back the next day! It's great knowing that their are quality mechanics locally to fix imports and domestic cars! I will definitely refer friends and family to Crispin Chevrolet! More
2009 Chevy Silverado 1500 LT By Baseball Mom from Fenton, 2009 Chevy Silverado 1500 LT By Baseball Mom from Fenton, MI | September 27, 2013 I would like to take an opportunity to say thank you to Mike Herman 2009 Chevy Silverado 1500 LT By Baseball Mom from Fenton, MI | September 27, 2013 I would like to take an opportunity to say thank you to Mike Herman, Heather Miller and Kim Eberhard for making my buying experience such a pleasure at Crispin Chevrolet. These folks know how to treat a customer, and the hassle free experience was such a welcomed surprise as opposed to other dealers who are more focused on numbers and “making the sale†as opposed to earning a customer for life. My husband and I went for a test drive in a beautiful Chevy Silverado with Mike Herman, and the truck was spotless, inside and out, handled and drove like a dream. I thought that I would not appreciate going from a luxury sports car to a truck, but boy was I surprised! The financing was a BREEZE!! Heather Miller is bubbly, bright and takes pride in her work and is very professional. The process took minutes and was explained in a thorough and concise manner. I felt comfortable, and even with my not so perfect credit, I was able to secure a loan with payments that are affordable. Kim Eberhard is the General Sales Manager for Crispin, and is just so personable and very nice. She goes the extra mile, and will do what it takes to earn your business. She is fair with cost and willing to negotiate to benefit both parties. Lastly, I want to reach out and thank Mike Herman. I have purchased from a few dealers in the past, and historically, the experience has left me stressed, unhappy and wary of ever stepping foot on any dealership. Mike is very knowledgeable on Crispin’s expansive inventory, isn’t pushy to make the sale and totally laid back. This is my kind of sales guy! This entire experience has been wonderful and if this review sways just one customer to go and visit Crispin Chevrolet, I feel I have done someone a favor by promoting such a great company! More