Saline Chevrolet
Saline, MI
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Poor Sales Experience (See Update) Did not have a good experience. My girlfriend and I were very clear about our monthly payment ceiling. Even after they couldn't meet it, they contin Did not have a good experience. My girlfriend and I were very clear about our monthly payment ceiling. Even after they couldn't meet it, they continued to push us for over 4 hours into purchasing the car. Worse...when we decided to take the rest of the weekend to make a decision, they talked us into leaving a refundable deposit, which they promptly cashed the same day and we still haven't gotten back. UPDATE TO REVIEW (2/2/2015) I had written a previous review explaining my situation with Bill Crispin Chevrolet. I am happy to say that Debbie Crispin did an amazing job at resolving my situation and going above and beyond to make sure that the bad taste left behind was completely eliminated. After the care and efforts she put forth to fix the issue, I can say that I would definitely go to Debbie for the purchase of a new car in the future. Knowing the passion and care she puts into their reputation and customer service shows that this is a dealer that will make sure my needs are taken care of and my value as a customer comes first. Big thank you to Debbie Crispin for going above and beyond to help us. More
Really went the extra mile for me! I had a not-so-easy scenario to work with and my salesman, Kevin and finance person, Travis both went above and beyond to get the deal done for me. I I had a not-so-easy scenario to work with and my salesman, Kevin and finance person, Travis both went above and beyond to get the deal done for me. I am so grateful to these two fellows and I absolutely love my new Traverse! Great team over at Crispin Chevrolet! More
Excellent price ,great salesman Was just looking around at trucks ,Phil got us such a good deal we couldn't turn it down.he went over everything on the truck ,was very knowledgable.h Was just looking around at trucks ,Phil got us such a good deal we couldn't turn it down.he went over everything on the truck ,was very knowledgable.he wasn't one of those salesman who tries to force you into something.summer handled the financial work very quickly,was pleasant to work with. Very happy with everything ,and phil&summer,thank you very much. More
My First Dealer Purchase I'm twenty years old and decided I was done dealing with old, rusted cars. I went to Bill Crispin Chevrolet after my grandfather suggested it and not I'm twenty years old and decided I was done dealing with old, rusted cars. I went to Bill Crispin Chevrolet after my grandfather suggested it and not only was Jon there to help me out, but everyone at this dealership wanted to get to know and help me find what I was looking for. There were times I had to wait, but it was never more than fifteen minutes. And while I was waiting, there was water to drink and a conversation to be had with someone. Everyone was anxious to get to know me and what I like in a car and were willing to share their honest stories and experiences. As far as prices go, no one stands a match for these guys. Jon and Shirley knew my budget well and found a car with lowest miles I've ever seen on a used vehicle at the price I could afford. I never thought I'd go home with such a great quality and young vehicle. Overall, it was a pleasant experience. There were a few cars I test drove, and decisions were tough. Jon and Shirley set on finding the perfect car for me, and in the end they helped me out more than they know. I finally have a car I can depend on, and I know what dealership to always go to for the best quality and friendliness. These people are all one of a kind that I will always remember from great experiences. More
Another Awesome Purchase Experience! Crispin Chevy makes purchasing or Leasing a vehicle very convienient and affordable! Their customer service is the reason we keep coming back. I would Crispin Chevy makes purchasing or Leasing a vehicle very convienient and affordable! Their customer service is the reason we keep coming back. I would highly recommend visiting during your next car purchase! More
Very professional, no pressure, friendly. Very happy with my new Silverado! Tom did a great job explaining the options. The buying process was great, I got fair value on my trade in and got my Very happy with my new Silverado! Tom did a great job explaining the options. The buying process was great, I got fair value on my trade in and got my Silverado at a good price. More
Very Professional organiztion with excellent staff Bought a Chevy 2015 impala and very happy with the whole sales proces and impressed with the friendliness and atttention to detail that Tom Saxton sho Bought a Chevy 2015 impala and very happy with the whole sales proces and impressed with the friendliness and atttention to detail that Tom Saxton showed. Also thanks to Travis for making the paperwork easy. Happy with the promption response and quote from Barbara, which tilted the scales in Crispin's favour compared to other loacal dealers. Had my previous Impala serviced at Bill Crispin for more than 10 years and and was always happy with the service and care provided by the service team, especially Shelly friendly smile. More
Very positive experience! I stopped in at the dealership to investigate the possibility of an early lease turn-in, and within 72 hours I was in my new 2015 Chevy Malibu lease c I stopped in at the dealership to investigate the possibility of an early lease turn-in, and within 72 hours I was in my new 2015 Chevy Malibu lease car, with the same payment that I had been making on my previous lease. I have been leasing for over 15 years now and find the sales and service teams at Bill Crispin to be the friendliest and most well-informed of any of the dealers I have visited. They will always be my first stop when shopping for a new lease or car purchase. More
amazing dealership The dealer (Mike Herman) I worked with was super nice and wasn't pushy at all. I brought both my grandfather and father because I didn't know much abo The dealer (Mike Herman) I worked with was super nice and wasn't pushy at all. I brought both my grandfather and father because I didn't know much about cars and didn't want to get taken advantage of, but towards the end of the deal I was pretty sure I could of came by myself and still got the same deal. Everyone at the dealership was very nice and friendly. More
C. Cole 2014 Chevy Cruze I bought a 2014 Chevy Cruze from Crispin. The salesman Kevin Kelsey was very informative as well as Travis who took care of the paperwork. I would hi I bought a 2014 Chevy Cruze from Crispin. The salesman Kevin Kelsey was very informative as well as Travis who took care of the paperwork. I would highly recommend this dealership. We will be going back here for our next vehicle. More