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145 Reviews of Salerno Duane Ford - Service Center
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August 08, 2023
Carrie is an exceptional service advisor. She communicates effectively and calls in a timely manner with status and details. Her excellent demeanor and cheer last until the workday ends. Kudo She communicates effectively and calls in a timely manner with status and details. Her excellent demeanor and cheer last until the workday ends. Kudos and 11/10. More
by coachgalant
Verified Customer
June 12, 2023
Customer service representatives were extremely helpful. They went above and beyond and helped resolve an issue with my extended warranty. They went above and beyond and helped resolve an issue with my extended warranty. More
by Patrickxedwards
June 07, 2023
The dealer is always helpful and tries to find ways to help with the costs to the customer. help with the costs to the customer. More
by arod1013
Employees Worked With
June 05, 2023
Customer service always very friendly and helpful…Heather is so knowledgeable, and certainly makes visits simple. Thank you, Susan miller is so knowledgeable, and certainly makes visits simple. Thank you, Susan miller More
by SUSANMILLER7
June 02, 2023
Service experience was very good. Service Advisor was polite and professional, Facility was clean with refreshments and the advisor recommended the best options to service my vehicle Service Advisor was polite and professional, Facility was clean with refreshments and the advisor recommended the best options to service my vehicle. More
by mr.dbullock
Employees Worked With
June 01, 2023
Heather should be the Chief Executive Officer of Ford Motor Company. She is efficient and polite Motor Company. She is efficient and polite More
by kara6
Employees Worked With
June 01, 2023
Excellent service. Easy and convenient to schedule; friendly staff and kept me informed of progress. Shuttle service is a major plus Easy and convenient to schedule; friendly staff and kept me informed of progress. Shuttle service is a major plus More
by rcalbertalli
Employees Worked With
Other Employees :
Rich - service mgr - outstanding customer care
May 29, 2023
Very friendly, helpful and professional. I always feel comfortable bringing my bronco to the dealership for service. I always feel comfortable bringing my bronco to the dealership for service. More
by jamccarron
Employees Worked With
May 21, 2023
Very professional and attentive. Carrie is very nice to deal with. The appointment set-up by phone was easy to use. Carrie is very nice to deal with. The appointment set-up by phone was easy to use. More
by SER999
Employees Worked With
May 15, 2023
The people that I have dealt with at the Ford Service department are always professional and courteous. They are always helpful and answer all of my questions. department are always professional and courteous. They are always helpful and answer all of my questions. More
by N H
