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Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
438 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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438 Reviews of Salerno Duane Chrysler Jeep - Service Center
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Verified Customer
November 04, 2022
I got my radio Replaced since it was going bad. They were supposed to transfer my UConnect service, but they didnt. I just renewed the service and now i m out $250 since they didnt trasnfer They were supposed to transfer my UConnect service, but they didnt. I just renewed the service and now i m out $250 since they didnt trasnfer I m trying to get this resolved but they keep putting me on hold and hanguo after 20 min. More
by Rudpatel14
Employees Worked With
Allie Rosenberg
November 03, 2022
This was a very clean, easy, quick experience for me. It worked out great. Very satisfied. It worked out great. Very satisfied. More
by patrick.mcginn
Employees Worked With
Other Employees :
Allie Rosenberg
November 01, 2022
zero communication. Now there is a problem with the hitch they installed. No callbacks ever Now there is a problem with the hitch they installed. No callbacks ever More
by pkmeny
October 31, 2022
Experience was good, they took care of my service in a timely fashion and were courteous throughout. I did miss the walk in option as I had to schedule after going once without an appointment. timely fashion and were courteous throughout. I did miss the walk in option as I had to schedule after going once without an appointment. More
by fetamayo
Employees Worked With
Allie Rosenberg
October 29, 2022
I have owned 5 Jeeeps now, and Salerno Service is the reason why I purchase my vehicles from them the dealership. Service has always been great. reason why I purchase my vehicles from them the dealership. Service has always been great. More
by cdoc917
Employees Worked With
Allie Rosenberg
October 26, 2022
RUN from this place ! !! Go anywhere else but here. AWEFUL customer service if you can even call it that !!! They NEVER answer the telephone and NEVER return a message EVER !! Go anywhere else but here. AWEFUL customer service if you can even call it that !!! They NEVER answer the telephone and NEVER return a message EVER !!! Worst of all, they don't know how to tell the truth. That is the only thing that they seem to be good at, lying. WORST experience ever !!! Additionally, the manager "Allie" is an arrogant jerk who has a smart mouth. It's no wonder he was walking around with a neck brace on, it's because he probably ticked off the wrong customer. Also, if you happen to have a third party warranty, you might as well not consider this place at all because you will be treated worse than a regular customer. I wish I could give a separate rating for the tech who actually did the work because he did a good job but unfortunately that's not possible and he get's lumped in with these other incompetent, lying, obnoxious and deceiving people. RUN, RUN fast and far from this inferior, abominable service department !!! More
by tba056
Employees Worked With
Allie Rosenberg
