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Salem Ford

Salem, NH

4.6
414 Reviews
At Salem Ford, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation to ensure a lifelong relationship with the Key Auto Group.
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60 South Broadway

Salem, NH

03079

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Showing 414 reviews

February 17, 2020

New Truck Great experience, from the Sales Manager, Loan Manager and Salesman. I had no idea that I was going to buy a truck but found what I wanted in my price More

by tcardon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando, Shane and Dan.
February 16, 2020

Service to vehicle Attention to detail is very good. they listened to what my concerns were. Work completed satisfactorily and timely. They also recommended maintenance More

by joebengali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Dunn
February 14, 2020

Second Time Explorer Buyer Satisfied with maintenance service and follow through. I had unique problems with each car, both of which were eventually diagnosed and recognized. So More

by Rock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Swan, Matt Pina
February 11, 2020

LOVED THEM SO MUCH CAME BACK 4 YEARS LATER TO BUY AGAIN AFTER BUYING A 2015 FORD EXPLORER I WAS VERY PLEASED WITH THE PROFESSIONAL AND EXTRA STEPS TAKEN BY THE SALES TEAM TO WIN AND SECURE MY BUSINESS. i C More

by PleasedPurchaser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MATT, Dan, Phil, Shane
February 10, 2020

Excellent routine maintenance In and out in a reasonable amount of time. They went over ll the checks on the list and was treated nicely. Would definitely recommend. More

by richlat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Adams
February 09, 2020

They refused to give me a loaner vehicle while they were going to keep my vehicle for the day. They informed me that it was not covered by Ford. Well thats not true! I brought my vehicle to another Ford More

by drg4
Recommend Dealer
No
Employees Worked With
David
February 08, 2020

recall Recall on my f150. Arrived @ 7:30am out the door in one hour. Great friendly service. waiting area and restrooms very clean. Would of liked to talk More

by tcpaint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Dunn
February 07, 2020

I did not buy my 2019 F350 from Salem Ford. The dealer I did buy it from refused to give me a loaner while my truck was being serviced for 2 minor recalls. I spent $68,000 and no loaner so I decided they di More

by TCahill
Recommend Dealer
Yes
Employees Worked With
Anyone who worked on my truck., Austin Adams
February 06, 2020

I've yet to have a bad experience here. From Matt P. in sales to Gina and the rest of the service team. I highly recommend this dealership More

by rgrbilp68
Recommend Dealer
Yes
Employees Worked With
Austin Adams
February 06, 2020

Great serice Truck runs great thanks. It was a short wait before being service and I received a ride home. They called promptly when service was finished. Than More

by justone2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne was awesome. Thanks Wayne., Austin Adams
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