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Salem Ford
Salem, NH
415 Reviews
At Salem Ford, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 415 reviews
July 31, 2021
Second time for oil change. First time booked appointment online total service took 2 hrs. Second service call direct to service department for an oil change and sticker hour and a half wait. appointment online total service took 2 hrs. Second service call direct to service department for an oil change and sticker hour and a half wait. More
by daveblatchford
Employees Worked With
This is not the person
July 10, 2021
Brought my 2013 Edge in for basic maintenance (needed a coolant replacement and air compressor service), which were done for a very fair price... The mechanic found a leaky power steering line and worn inn coolant replacement and air compressor service), which were done for a very fair price... The mechanic found a leaky power steering line and worn inner and outer ties rods, which were covered with an extended warranty. They did a great job and communicated exactly what was being done. I will definitely bring my Edge back in the future.... More
by Mike
Employees Worked With
Gerry Lamirande
May 21, 2021
Going to dealership was quick and easy. Service was to the point and did not waste my time trying to get me to spend hundreds more on things I did not want or need. the point and did not waste my time trying to get me to spend hundreds more on things I did not want or need. More
by tveaudry
Employees Worked With
Wayne Dunn
May 08, 2021
It was quick and easy to get my car in for service. It It was quick and easy to get my car in for service. It was quick easy to get my car in for service. Excellent service It was quick and easy to get my car in for service. It was quick easy to get my car in for service. Excellent service More
by rjkerrigan
Employees Worked With
Alex MacKay
April 28, 2021
Took very well care of me got me the exact truck and payment i wanted very quick whole process was about 2hrs everything was given to me straight..... even had purchase truck i wanted from another deale payment i wanted very quick whole process was about 2hrs everything was given to me straight..... even had purchase truck i wanted from another dealership an hr away picked it up and got it to Salem Ford the next day will definitely recommend to family and friends and will be there again for future purchases and maintenance More
by laurin.mike
Employees Worked With
Michael Maysonet , Alex MacKay
April 15, 2021
My experience was great! From the time I arrived, everything was clear, neat and above-board. No shady deals here. Once Joe knew what we were looking for, without hesitation he searched it out and be everything was clear, neat and above-board. No shady deals here. Once Joe knew what we were looking for, without hesitation he searched it out and best of all, after a week of consideration, he honored the original price we saw. Outstanding, reputable company! More
by dgreene
Employees Worked With
Joe Fetz, Len H.
