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Saint J Subaru
St Johnsbury, VT
866 Reviews
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866 Reviews of Saint J Subaru
November 07, 2018
Very respectful and pleasant. It takes a long time to go through the process of buying a vehicle, they made it very pleasant and were very considerate of our time. It takes a long time to go through the process of buying a vehicle, they made it very pleasant and were very considerate of our time. More
by Happy
Verified CustomerEmployees Worked With
Chayse Jarvis, Matt Cappetta, Kurtis Clough
November 06, 2018
It was amazing! Kalmen was fantastic. He made the process quick and very enjoyable! I highly recommend working with him! Matt in financing was also a blast to work wi Kalmen was fantastic. He made the process quick and very enjoyable! I highly recommend working with him! Matt in financing was also a blast to work with. All the information was direct and clear! I look forward to working with them more. More
by Alex Shea
Employees Worked With
Matt Cappetta, Kalmen Rosenfield
November 05, 2018
Great communication I was able to do everything over email which is much easier for me and way less pressure in that it gives you time to do some analysis before committi I was able to do everything over email which is much easier for me and way less pressure in that it gives you time to do some analysis before committing. More
by SGAVOSTO
Employees Worked With
Nick Lussier, Kurtis Clough
November 03, 2018
Professional, knowledgeable and, most importantly, respectfu The representative (Rose) was very informed about the product, though the new model may have been on the lot for only a week or so. The personal expe The representative (Rose) was very informed about the product, though the new model may have been on the lot for only a week or so. The personal experiences of the representative with the vehicle features were very helpful (when to use, how it works, how to override, etc.). Secondly, I felt respected by the manager and sales representative. In other dealerships, the representative would take an offer "to my manger", whom was never revealed. That's demeaning and disrespectful. At St. J., the discussion was not in a secluded office across a desk, it was in the open around a table - much less intimidating, much more friendly. More
by Brian Stevens
Employees Worked With
Rose Wood, Chris Matte, Kevin Fontecha
November 02, 2018
What you hope for. I was looking for an efficient transaction. I knew what I wanted and accepted their offer before leaving for the dealership. Upon arrival the car wa I was looking for an efficient transaction. I knew what I wanted and accepted their offer before leaving for the dealership. Upon arrival the car was waiting, the terms were as agreed, we took the car and we were done. Adam Fontaine was great, Kevin (F&I) was great. No complaints, I would buy from them again and would recommend them. I would make one suggestion, I wish they had sent me all the additional options like extended warranty and paint protection in advance. I am going to buy those but didn't want to make that decision at the moment. If I had them sooner I would've had time to do a little research and likely done it while there. Not a complaint, more of a process suggestion for something that would've been a better way for us. Overall, couldn't be happier. More
by DAVESCHRAMM37
Employees Worked With
Adam Fontaine was our sales rep., Kevin Fontecha
November 01, 2018
A great experience They are willing to work with you and are layed back and willing to make the long wait in to a good Friendly experience that makes you want to come They are willing to work with you and are layed back and willing to make the long wait in to a good Friendly experience that makes you want to come back. I’ll be sure I spread the word about st j Subaru! More
by SETHSKIDOO17
Employees Worked With
Adam Fontaine , Matt Cappetta
November 01, 2018
2018 Subaru Forester Limited The people were helpful and not pushy. It was the 6th Subaru I have bought, but the first time here, I will be back for the next one. Everyone was ea The people were helpful and not pushy. It was the 6th Subaru I have bought, but the first time here, I will be back for the next one. Everyone was easy to work with and knew what they were talking about when asked questions. More
by DBARNEYFRG
Employees Worked With
Nick Lussier, Matt Cappetta, Kurtis Clough
November 01, 2018
Rude and deceitful On the day we purchased our new car we sat in the waiting room for three hours waiting for the price of the car which they never actually quoted the s On the day we purchased our new car we sat in the waiting room for three hours waiting for the price of the car which they never actually quoted the sticker price. We could view the salesman talking and laughing while we were waiting. They brought out one car and had us test drive it and were told where to go, salesman was with us. We had no choice of color!!! We plan on trading this car in three years but we will be visiting other dealership than this one. We are very happy with rhe Forester, but we never got to see other options other models had in comparison to the Forester. I don't know the salesmans name but he does have blue eyes. We also purchased a extended warranty thinking he was doing a survey ? This was our first new car purchase since 1970. It was a bad experience. More
by LUCILLE100
Employees Worked With
Kevin Fontecha
October 30, 2018
2012 Ford Expedition I saw this vehicle on their web site with many great pictures of the interior and exterior.I drove an hour and a quarter to see it.I took a drive with I saw this vehicle on their web site with many great pictures of the interior and exterior.I drove an hour and a quarter to see it.I took a drive with the salesman Matt.He suggested smooth and bumpy roads to get a good feel for it.It drove great and I bought it.This 7 year old vehicle came with a 3000 mile or 3 month powertrain warrenty. Nick dealt with the financing and paperwork.He offered extended warrenty and protection for additional cost.I didn't want it and he didn't push it. I thought I would have to drive up again in a day or two with a ride to bring it back but no they drove it to my house that day.Also....Nick told me to send my NH inspection bill to them and they will send me a check for that amount. More
by DANVALE30
Employees Worked With
Matt, Nick Lussier
October 27, 2018
Excellent! This was a very positive experance worth the 3 hour drive! I would recomend this dearlership to frends and family! I felt they were very fair with the This was a very positive experance worth the 3 hour drive! I would recomend this dearlership to frends and family! I felt they were very fair with their pricing of their vehicles. More
by LISAFXY5
Employees Worked With
Sam Locke made our experance well!, John Martin
