Sahara Chrysler Jeep Dodge Ram

I bought a car in September here and noticed when I got home the MOON roof over didn't close. No biggie my sales person said they would repair it with the chip that was already in the windshield, a broken home the MOON roof over didn't close. No biggie my sales person said they would repair it with the chip that was already in the windshield, a broken front camera, and the seat belt that wouldn't buckle..... well when i brought it in they only did the camera and seat belt and told me to come back for the rest on another day because the windshield guy wasn't there and they needed a piece for the moon roof........ fast forward to beginning of December when i got scheduled for service both the service advisor and sales person were no longer there and they didn't put it on file so they wouldn't be fixing it.... as aggravating as that is whatever....i left it there to get the windshield done and when I picked it up the SUN ROOF now didn't close and the broken piece was lying on the cup holders!!!!! When i called and told them they broke it the disregarded me and refused to do anything saying they didn't open it or do anything with it....however if it was already broken how would it be closed when i dripped it off and why wouldn't I say anything. Also, the service adviser Christian that I worked with this time and the supervisor Jared. We're both extremely rude and condescending. I will never do anything at this dealership again. I will take my warranty and do all repairs elsewhere. And I will never send anyone here to purchase a vehicle. They are rude and unprofessional. More

Brought my car for service was told it was 240 for diagnostics which would be applied to Bill if they did the work they said it was TIPM and wanted 2750 to fix it and couldn't guarantee it wouldn't be diagnostics which would be applied to Bill if they did the work they said it was TIPM and wanted 2750 to fix it and couldn't guarantee it wouldn't be more I bought 1 with lifetime warranty from AutoZone 445 and 50 to install DO NOT BRING YOUR CAR THERE You will pay the 240 for diagnostics and when they tell you what they say is wrong with your car it will be 5 times more than it should be NOT REPUTABLE I SINCERELY HOPE THIS HELPS SOMEONE More

Sales was wonderful but I've had to bring my brand new ram 1500 into service 3 times with only 7k miles and the 3rd time they kept my truck for 5 days and said they couldn't find anything wrong with my tr ram 1500 into service 3 times with only 7k miles and the 3rd time they kept my truck for 5 days and said they couldn't find anything wrong with my truck after putting 2 quarts of oil into the truck after an 800 mile trip. I'll be taking my truck to a different dealership who doesn't make me feel like I'm lying to them More

Cory was great to work with am very happy with our truck. !!!! Thank you Cory !!!! Thank you Cory More

if you ever wanna buy a car here all you have to do is ask for JAMIL! will do anything to help you out...mahalos bro🤙 ask for JAMIL! will do anything to help you out...mahalos bro🤙 More

Anthony seen us looking at a truck and helped us all the way. . My Wife was very Happy! Im Happy. *10 stars. way. . My Wife was very Happy! Im Happy. *10 stars. More

We bought a car the end of February. They promised to get the back seat head rest because they couldn’t find it. We left thinking they were honest. Still nothing after 5 months. We’ve tr They promised to get the back seat head rest because they couldn’t find it. We left thinking they were honest. Still nothing after 5 months. We’ve tried to call but they never respond. Claimed it was on its way. Then claimed it was sitting on the desk and they’d send it right away. It was just a lie. More

BEWARE - DO NOT TAKE YOUR CAR HERE FOR SERVICE OR BUY A NEW CAR, AS THE SERVICE DEPARTMENT, WILL TRY TO TREAT YOU LIKE DIRT THE FIRST TIME YOU GO TO GET YOUR CAR SERVICED OR REPAIRED. ESPECIALLY, CHRIST NEW CAR, AS THE SERVICE DEPARTMENT, WILL TRY TO TREAT YOU LIKE DIRT THE FIRST TIME YOU GO TO GET YOUR CAR SERVICED OR REPAIRED. ESPECIALLY, CHRISTIAN, A CUSTOMER SERVICE REP, HIS MANAGER NATE, AND THE SALES MANAGER ERIC SEEM TO HAVE THE GREEN LIGHT FROM THE OWNERS (TOP DOWN)) TO GET AWAY WITH SAYING WHATEVER THEY WANT TO CUSTOMERS, FLAT-OUT - RUDE, MEAN, NASTY, AND WITHOUT ONE OUNCE OF EMPATHY. THE AGGRAVATION IS NOT WORTH EVEN ONE VISIT TO THIS SERVICE DEPARTMENT, I CAN IMAGINE THAT EVEN IMMEDIATELY AFTER YOU BUY YOUR CAR, BASED ON HOW I WAS TREATED AS A LIFETIME WARRANTY CUSTOMER.. More

I try not to judge a book by its cover but seeing how xxxxty the dealership looked on the outside would be a foreshadow for how xxxxty it is to work with them. Had to bring my car in for a recall whi xxxxty the dealership looked on the outside would be a foreshadow for how xxxxty it is to work with them. Had to bring my car in for a recall which they informed me that in 3 days they can have the parts for my car and to schedule a time to bring it in. Parts ended up coming in almost 3 weeks later (and I only found out because I had to call them and see if they were there. Schedule to bring car in and ask the (I guess outsourced receptionist) if the shuttle was able to drop me off at my house to which they said yes not a problem. Get to dealership to drop car off and ask person behind counter if they CAN PLEASE PROVIDE A SAFTEY INSPECTION once the car is done to allow me to submit for approval for the work I use the car for and they said "ABSOLUTELY WE CAN PROVIDE THAT" get car checked in and ask for shuttle to drop me off. I'm informed shuttle is not in operation the entire week and that I'd have to come out of pocket for an uber or rental car and that there is nothing the dealership can do They informed me car should be completed and ready for pick up it 2 to 3 days. I call day 2 to check on it and the (outsourced receptionist) says they cant get ahold of service but will have them call me back (i called at 715am). I called back at 630pm for update and they said sorry they're closed you'll have to call back the next business day (business day 3 was a monday and had to wait the entire weekend) Called monday and they same thing couldn't get through to service. Called business day 3 (6 calendar days later) and they say let me check if your cars ready..... ya it's ready. (Had I not called them to see it would have more than likely been another 2 or 3 days before I would have gotten a call from them) Have shuttle driver pick me up and take me there. Ask employee that's working there (whom also helped me when I dropped the car off) inform me that the service tech did not do the inspection and that they were sorry. Get to car and its filthy. xxxx this dealership never using them again for personal or business... Tl:Dr- dealer estimated incorrectly multiple times, is NOT proactive, does not communicate with their outsourced receptionist and doesnt clean your car after service (might just be a bmw thing but still would have been nice) More