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Safford Volkswagen Richmond
Richmond, VA
225 Reviews
The team at Safford Volkswagen Richmond would like to welcome you to our dealership in Richmond, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Richmond, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Richmond count on the high-quality vehicles and services found at Safford Volkswagen Richmond, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 225 reviews
Verified Customer
November 06, 2025
They do a great job explaining what services are required to keep my car in excellent condition. They are honest, friendly and fast! to keep my car in excellent condition. They are honest, friendly and fast! More
by Lisa.s.dji
November 05, 2025
Had a longer wait than expected, but not a problem. Enjoyed the coffee and snacks. Enjoyed the coffee and snacks. More
by lstump55
November 05, 2025
My last visit was great and the people were super helpful. Very professional and friendly. helpful. Very professional and friendly. More
by BORIS.NGUNDJI
Employees Worked With
Other Employees :
Andrew Dalton, Karl Solid JR, Carrie Shipp
November 05, 2025
I've always found excellent customer service combined with a friendly professionalism at Safford Brown Volkswagen. Don and the entire staff make sure I understand what to expect and provide an upfront qu with a friendly professionalism at Safford Brown Volkswagen. Don and the entire staff make sure I understand what to expect and provide an upfront quote, so there's never any unexpected surprises. Very happy there and will continue to have service done there, and if I'm in the market for a vehicle, I trust they'll provide exceptional service. More
by Hobart Wood
Employees Worked With
November 03, 2025
Mr. Donald Wood is the reason I drive all the way to Midlothian for the service. He is very professional, pleasant and caring which is absolutely amazing! Your location has the best service with great s Midlothian for the service. He is very professional, pleasant and caring which is absolutely amazing! Your location has the best service with great staff. People like Mr Wood does make a difference! More
by MIKRAYGUERRY
Employees Worked With
November 03, 2025
The service managers were very informative but the service seems to lack the knowledge to make the repairs. service seems to lack the knowledge to make the repairs. More
by S.DALTON969
November 02, 2025
They really take customer service seriously. Always a pleasure if that is a thing getting your car serviced. Always a pleasure if that is a thing getting your car serviced. More
by Mac
Employees Worked With
November 02, 2025
Little did I know (or remember) that my warranty had run out. I wish someone would have reminded me of that before they took the time to diagnose the issue with my car. I wouldn't have had the work or diagn out. I wish someone would have reminded me of that before they took the time to diagnose the issue with my car. I wouldn't have had the work or diagnostic done. I was having an issue with the 'anti theft' locking my wheel and they wanted to put a battery in for $500. INSANE!! When I picked my car up-the check engine light was on. That is not how I dropped it off. More
by ecwms13
