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Safford Volkswagen Richmond
Richmond, VA
225 Reviews
The team at Safford Volkswagen Richmond would like to welcome you to our dealership in Richmond, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Richmond, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Richmond count on the high-quality vehicles and services found at Safford Volkswagen Richmond, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 225 reviews
November 26, 2025
Professional and felt well taken care of. New waiting area has plenty of space and the amenities like snacks and coffee made my wait an easy stay. New waiting area has plenty of space and the amenities like snacks and coffee made my wait an easy stay. More
by DILLON.MATTINGLY
Verified Customer
November 24, 2025
No complaints No complaints. Everyone very courteous. Explained everything before doing the work. No complaints. Everyone very courteous. Explained everything before doing the wo Everyone very courteous. Explained everything before doing the work. No complaints. Everyone very courteous. Explained everything before doing the work. Kudos to the staff that worked with me More
by Imblessed85
November 23, 2025
Our service was exceptional. Don went out of his way to keep us informed. He even got us a loaner when there was a delay. Don went out of his way to keep us informed. He even got us a loaner when there was a delay. More
by catseye1234
Employees Worked With
November 22, 2025
I always appreciate the care/service I receive with Don. I’ve had bad experiences with other dealerships/ service departments, but Don shows that he listen to and hears my concerns pertaining to my vehicle. I’ve had bad experiences with other dealerships/ service departments, but Don shows that he listen to and hears my concerns pertaining to my vehicle. More
by tiaradc_89
Employees Worked With
November 21, 2025
Professional and polite, clean waiting area. I would recommend them to family and friends. Thsnkd I would recommend them to family and friends. Thsnkd More
by ALICEJOHNSON2
November 21, 2025
Don is great, bu the cost of service there has exploded in the last year. in the last year. More
by BUCKSHOTJENKS
Employees Worked With
November 19, 2025
Forgot to put next time need oil change sticker in window. Great service though!! Extremely helpful from setting appointment to the out the door service work. window. Great service though!! Extremely helpful from setting appointment to the out the door service work. More
by BRIANLAWRENCEGRIFFIN
November 17, 2025
They serviced my car promptly and we'll. Waiting area was pleasant and amenities nice. Good job Waiting area was pleasant and amenities nice. Good job More
by VW Fan
November 17, 2025
No surprises. ..no issues. .. .. .. .. .. .. .. .. .. .. .. .. .. ..no issues. .. .. .. .. .. .. .. .. .. .. .. .. .. More
by JESJVS
