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Safford Toyota Glen Burnie

21060, MD

Overview
Reviews
3.9
77 Reviews
Call Dealership (410) 761-9000

7167 Ritchie Highway

21060, MD

21060

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By Type

Showing 77 reviews

October 19, 2025

I always have good service. My questions get answered and attentive to my needs/concerns More

by ARO43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Oct 19, 2025 -

Safford Toyota Glen Burnie responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 19, 2025

They recognize both myself and associated me with my vehicle by memory. It's just good customer service. More

by elayazra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
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Oct 19, 2025 -

Safford Toyota Glen Burnie responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Toyota Glen Burnie.

October 15, 2025

This dealership is such a mess. They close at 6 pm but when I went at 5:30 to pickup my keys they told me that the service workers left early and I could “maybe” come get my car the More

by Rachelhester66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Stefero
Report | Print
Oct 18, 2025 -

Safford Toyota Glen Burnie responded

Rachel, we're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, hopefully, we can get to the bottom of this.

Oct 18, 2025 -

Safford Toyota Glen Burnie responded

Rachel, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 14, 2025

He was very attentive and followed my instructions to perform on the warranty required maintenance.... as opposed to my last visit where I told Kevin Ramirez also to do only the work required. I was igno More

by CHAP.PIERCE
Recommend Dealer
Yes
Employees Worked With
Andreas Small
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Oct 14, 2025 -

Safford Toyota Glen Burnie responded

Thank you for choosing Safford Brown Toyota Glen Burnie. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 09, 2025

Got my problem solved in a reasonable time and I was able to get to my appointment at the dentist on time More

by Isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT. Michael
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Oct 09, 2025 -

Safford Toyota Glen Burnie responded

Isaac, we are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

October 08, 2025

Very nice , thank you very much! ! Will come again. And recommend you to other people More

by CARLA.TIBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Oct 09, 2025 -

Safford Toyota Glen Burnie responded

Carla, we appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 06, 2025

I appreciate that people answer the phone! Everyone was pleasant to speak and accommodated my meeda. More

by aperrykmp
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon
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Oct 07, 2025 -

Safford Toyota Glen Burnie responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Toyota Glen Burnie.

October 06, 2025

Stuffs are very respectful, they understand costumer’s need. The shop looks clean and very organized. More

by Chris yam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stefero
Report | Print
Oct 06, 2025 -

Safford Toyota Glen Burnie responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 06, 2025

Took their time to help me. . hard working worker from top to bottom satisfy with my purchase More

by Salvimami55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Romero , John Stefero
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Oct 06, 2025 -

Safford Toyota Glen Burnie responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Toyota Glen Burnie. We look forward to having you as one of our valued customers for many more years to come!

October 04, 2025

Everything was fine and done in ample time Price was good as well Thank you More

by WILMAK88
Recommend Dealer
Yes
Employees Worked With
Don't remember his name but he was very nice and helpful
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Oct 04, 2025 -

Safford Toyota Glen Burnie responded

Thank you for choosing Safford Brown Toyota Glen Burnie. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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