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Safford Toyota Glen Burnie

21060, MD

Overview
Reviews
3.9
77 Reviews
Call Dealership (410) 761-9000

7167 Ritchie Highway

21060, MD

21060

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Showing 77 reviews

November 04, 2025

My service consultant Michael was truly the best. He provided help and was kind enough to explain what was going on with my vehicle. He kept me in the loop of the repair process and time frames. Shou More

by ALLISON.HARRIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 04, 2025 -

Safford Toyota Glen Burnie responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2025

I came into the service center and dropped the car off at 10:30 AM, and got the car at 5 PM More

by kc029732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stefero
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Nov 03, 2025 -

Safford Toyota Glen Burnie responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 02, 2025

Very great customer service. Checked up on me at least twice while I waited for my car. More

by vdrummond11
Recommend Dealer
Yes
Employees Worked With
Andreas
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Nov 02, 2025 -

Safford Toyota Glen Burnie responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 01, 2025

This was my easiest every car buy without having to do any negotiations back and forth. I scheduled appointment through Truecar.com and they gave me the deal I got online. More

by trisalsanjay
Recommend Dealer
Yes
Employees Worked With
Rawwad Hassanieh, Bryan Ramirez
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Nov 01, 2025 -

Safford Toyota Glen Burnie responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Toyota Glen Burnie to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2025

Associates are very helpful. Special thanks to Mr. Justin ,Mr Joel, Mr Nazir and the admin team . More

by farhad4891
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Justin, Mr.Joel, Mr.Nazir
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Nov 01, 2025 -

Safford Toyota Glen Burnie responded

Thanks for sharing your thoughts about your experience with Safford Brown Toyota Glen Burnie. We appreciate your business and hope to see you again soon!

October 31, 2025

Everything was fine except that they didn't refill the windshield washer fluid that was low. That's the reason for my downgrade More

by IVANHURD34
Recommend Dealer
Yes
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Oct 31, 2025 -

Safford Toyota Glen Burnie responded

Thank you for your candid feedback. We sincerely value your business and look forward to your next visit.

October 31, 2025

Little to no communication. Siad work was done and I had to go back as it wasnt More

by ZENGOLLY
Recommend Dealer
No
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Nov 04, 2025 -

Safford Toyota Glen Burnie responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Nov 04, 2025 -

Safford Toyota Glen Burnie responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 29, 2025

When I drove in and got out got my vehicle I was greeted by Andreas who was exceptionally professional and welcoming this gentleman is skilled, and knowledgeable! My experience was really nice More

by Courtlilly87
Recommend Dealer
Yes
Employees Worked With
Andreas
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Oct 30, 2025 -

Safford Toyota Glen Burnie responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Toyota Glen Burnie, we look forward to having you as a valued customer for many years to come!

October 27, 2025

He kept me informed. Got me in a loaner and resolved my problem quickly. Also he is very friendly! More

by balammers
Recommend Dealer
Yes
Employees Worked With
Andreas
Report | Print
Oct 27, 2025 -

Safford Toyota Glen Burnie responded

Thank you for choosing Safford Brown Toyota Glen Burnie. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 23, 2025

Excellent care as always I was just in for an inspection nothing else Everything okay More

by anniet53
Recommend Dealer
Yes
Employees Worked With
Andreas
Report | Print
Oct 23, 2025 -

Safford Toyota Glen Burnie responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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