Back

Safford Toyota Glen Burnie

21060, MD

3.9
77 Reviews

7167 Ritchie Highway

21060, MD

21060

Directions

By Type

Showing 77 reviews

November 20, 2025

My experience was good Michael was great, he did he's best to tried to get my car finish in a timely manner More

by erikav17contreras
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 21, 2025 -

Safford Toyota Glen Burnie responded

Erika, Thanks for sharing your thoughts about your experience with Safford Brown Toyota Glen Burnie. Michael and our team appreciate your business and hope to see you again soon!

November 20, 2025

Arun came up to my car as soon as I pulled in, and pulled up my appointment Information. He explained that they were very busy, and it might take up to two hours. Luckily, it only took a bit over one hour, s More

by wsimpson1971
Recommend Dealer
Yes
Employees Worked With
Arun
Nov 20, 2025 -

Safford Toyota Glen Burnie responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2025

Professional employees and outstanding service. I have always treated with respect and kindness. My car is in great hands More

by CLAUDIMEGALLEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 19, 2025 -

Safford Toyota Glen Burnie responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Toyota Glen Burnie.

November 12, 2025

Acceptable, professional, courteous. Waiting area was clean & well-equipped; was able to complete work on my computer while I waited. More

by lyntommie
Recommend Dealer
Yes
Employees Worked With
Idr
Nov 13, 2025 -

Safford Toyota Glen Burnie responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Toyota Glen Burnie. We look forward to having you as one of our valued customers for many more years to come!

November 12, 2025

Easy scheduling, great customer service, and quick. No upsell or pressure. Will be a repeat customer. More

by fjmeredith
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stefero
Nov 12, 2025 -

Safford Toyota Glen Burnie responded

Thanks for sharing about your experience with Safford Brown Toyota Glen Burnie. We appreciate your business and hope to see you again soon!

November 07, 2025

Attentive and awesome No waiting. excellent customer service. Kept me in the know. my car running great More

by FEEKEENE
Recommend Dealer
Yes
Employees Worked With
Andreas
Nov 07, 2025 -

Safford Toyota Glen Burnie responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Toyota Glen Burnie.

November 07, 2025

Andreas was courteous, informative, responsive and provided me with contact information if I had any questions while waiting Absolutely excellent in every way More

by agerwitz0
Recommend Dealer
Yes
Employees Worked With
Andreas
Nov 07, 2025 -

Safford Toyota Glen Burnie responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Toyota Glen Burnie, we look forward to having you as a valued customer for many years to come!

November 06, 2025

super me gusto mucho la a tencion sali feliz de ese lugar muchas gracias gracias por todo More

by mayerly fuentes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Stefero
Nov 06, 2025 -

Safford Toyota Glen Burnie responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Toyota Glen Burnie!

November 06, 2025

The sales manager put 300 miles on the car before I picked it up and then provided paperwork that understated the mileage. Completely unprofessional, what a scam. More

by m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Stefero
Nov 07, 2025 -

Safford Toyota Glen Burnie responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. You can email me directly at JSchoppert@saffordbrown.com. I am the General Sales Manager

Nov 09, 2025 -

Safford Toyota Glen Burnie responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 04, 2025

Andreas. .. very professional and proficient. Andreas was very professional he called/text to update me every step of the way. More

by eileen.rivera416
Recommend Dealer
Yes
Employees Worked With
Andreas... very professional and proficient.
Nov 05, 2025 -

Safford Toyota Glen Burnie responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

...
4
...