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Safford Mazda Fairfax
Fairfax, VA
147 Reviews
At Safford Mazda Fairfax, we’re committed to making every part of your automotive journey feel comfortable, easy, and tailored to you.
We’re proud to be recognized as a 2024 & 2025 Mazda Gold Cup Award winner, one of only 50 dealerships in the country—and the only one in the Washington, D.C. area—to earn this distinction. The award highlights our dedication to delivering a consistently exceptional experience from the showroom to the service drive.
Our newly built facility features Mazda’s Retail Evolution design, blending modern architecture with natural materials to create a warm, open, and welcoming environment. From the showroom layout to the customer lounge, every detail is designed to help you feel at ease and in control.
We also offer a multi-level vehicle storage garage, a unique feature among Mazda dealerships. It allows us to keep a wide range of inventory onsite, protected, and easily accessible—so you can shop comfortably, rain or shine.
Whether you're shopping for a new Mazda CX-5, Mazda CX-50, or the premium Mazda CX-90, we offer a full lineup of SUVs designed for style, performance, and versatility. We also carry popular options like the Mazda CX-30, Mazda3 Sedan, and Mazda3 Hatchback, perfect for commuters and city drivers looking for efficiency and agility. All models reflect Mazda’s signature driving experience—refined, responsive, and engaging.
We invite you to visit and experience what makes Safford Brown Mazda Fairfax a different kind of dealership—one where your needs are always at the center of what we do.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 147 reviews
Verified Customer
February 07, 2026
Outstanding experience at this dealership. Everyone was pleasurable to work with, particularly sales rep Jackson King. He made the difference from the other dealerships we visited with his do Everyone was pleasurable to work with, particularly sales rep Jackson King. He made the difference from the other dealerships we visited with his down to earth, honest and sincere nature. He was outstanding and a true pleasure to work with. I would absolutely do business with this dealership again because of Jackson and the way he treated us. More
by ANTWAYSTA
Employees Worked With
Jackson King
February 05, 2026
My new Mazda had a system failure light go on. I was really worried. They were great - both super responsive and took good care of me - and found the issue! Special shout out to Jackson for assuri I was really worried. They were great - both super responsive and took good care of me - and found the issue! Special shout out to Jackson for assuring me they would figure it out. More
by mdoroshenk
Employees Worked With
Jackson and Jannette
February 04, 2026
Had engine oil refill. I requested to check about fog light, they didn't. No complementary wash as well. Took more than 2 hours. No sure if I am going there next time. I requested to check about fog light, they didn't. No complementary wash as well. Took more than 2 hours. No sure if I am going there next time. More
by arif04167
February 04, 2026
I was pressured to finance the car and share financial information even though I wanted to buy the car out right. The dealership kept calling me when I was sick and I told them I wasn’t able to speak. The information even though I wanted to buy the car out right. The dealership kept calling me when I was sick and I told them I wasn’t able to speak. They finally sent me the paperwork and only gave me the option to pay via wiring the funds. I sent them the funds and they confirmed they received them but refused to give me the car. I was very polite, but firm that I had paid for the car and wanted to receive it. I didn’t raise my voice or swear. They told me I’d have to wait three days. Finally I handed my phone to my husband and the manager said we could have the car today if we did a credit check. I don’t know why he wouldn’t share that information with me. The manager wouldn’t send the credit check, we had to ask our sales rep to send it. We did the credit check and picked up the car. When we got to the dealership the manager ran away from us and everyone acting very strange and scared. Again, I was never rude or unkind or loud. They had originally told me they’d give us a gift basket and teach us how to use the app, but we were rushed out of the dealership. I got into my car to adjust the seat and all the sales people finance people and manager were at the window watching me and pointing and laughing. The whole experience was very uncomfortable, and made feel like I was being made fun of. I’m totally unsure why. I was overall an easy customer. I’d also say they offered me the highest price of any of the local dealerships, but I choose to buy through them because the sales guy was nice and they price matched. Honestly Safford Chantilly has the best pricing. They want me to come back for car maintenance, but why would I go back to someplace that made me feel so extremely unwelcome? More
by saratepperman
Employees Worked With
Donnie
