Safford Brown VW of Richmond

I called to make an appointment and I was taking care of with friendly service.... the people there greet you in make you feel welcomed with friendly service.... the people there greet you in make you feel welcomed More

I had my first visit at Brown's last week and it went exceptionally. The employees did everything in a timely manner, were polite and extremely knowledgeable. I look forward to returning very soon exceptionally. The employees did everything in a timely manner, were polite and extremely knowledgeable. I look forward to returning very soon More

I cant begin to express my gratitude enough when it comes to Brown’s VW. They are honest and transparent from the buying process to Service appointments they make everything smooth and easy. I highly recomme to Brown’s VW. They are honest and transparent from the buying process to Service appointments they make everything smooth and easy. I highly recommend them to anyone who is in the market for purchasing or servicing a vehicle. They treat you like family! Kudos to the Browns team! More

Browns Volkswagen takes the time to learn your needs and puts you in the car that best suits them, all while keeping your budget in mind. puts you in the car that best suits them, all while keeping your budget in mind. More

Last winter I purchased a used dodge caravan. The sales and finance team were helpful and friendly and made the purchase a smooth, easy process! With my previous vehicle I also got an oil change The sales and finance team were helpful and friendly and made the purchase a smooth, easy process! With my previous vehicle I also got an oil change from the service department and that went smoothly as well! I will definitely be returning in the future, great customer service all around! 😊 - Jordan Miller More

I had the best experience at Brown’s. Amazing staff and service. The young lady Tiera, was my first contact and she made the difference in me continuing on with my purchase at this deale Amazing staff and service. The young lady Tiera, was my first contact and she made the difference in me continuing on with my purchase at this dealership. More

Even though I didn’t end up purchasing a vehicle from Brown’s, I was very impressed with the knowledge and professionalism of the staff. Unlike many car dealerships, the staff at Brown’s truly cares abou Brown’s, I was very impressed with the knowledge and professionalism of the staff. Unlike many car dealerships, the staff at Brown’s truly cares about the customer experience and will do everything they can to put you in the vehicle that best meets the customers needs. Needless to say, I would highly recommend Brown’s to anyone looking for a first class experience when looking for their next vehicle. More

Brown’s VW is a great dealership with friendly staff! I appreciated their help in answering my questions. I will return to Brown’s VW when I look for my next vehicle. I appreciated their help in answering my questions. I will return to Brown’s VW when I look for my next vehicle. More

One of the best places to service you car, Very experienced and knowledgeable teams they have know how to get it done. Very happy to serve you with friendly smiles. Which the stars went higher!! experienced and knowledgeable teams they have know how to get it done. Very happy to serve you with friendly smiles. Which the stars went higher!! More

I had a great experience at this dealership and I’m very pleased with the service I received! pleased with the service I received! More