Safford Brown Subaru Manassas

Best call buying experience ever. I can’t think Eric Bukhari enough for what he has done for me and my son for his new car, I traveled from New York down to Manassas Virginia to Brown I can’t think Eric Bukhari enough for what he has done for me and my son for his new car, I traveled from New York down to Manassas Virginia to Brown’s Subaru to buy a WRX 2018. I called and talk to Eric Bukhari over the phone and he gave me the deal of the century. I’m the type of person that will travel to save some money, and the people at Brown’s Manasses Subaru save me a lot of money on the phone when I called, Friendly, courteous, helpful and what ever they could do to make my new car buying Experience easy and pleasurable as possible. I will do business most definitely with Browns of Manassas again. More

Overall Experience My salesman, Eric Bukhahri, was knowledgeable, professional and made my buying experience easy and quick. Patrick Gulley handled the financing part o My salesman, Eric Bukhahri, was knowledgeable, professional and made my buying experience easy and quick. Patrick Gulley handled the financing part of the transaction which was also easy and quick. More

Good experience. Excellent price on a new, first-time Subaru I visited 5 dealerships, including the Brown's Manassas location. Absolutely no pressure from Brown's. People hate sales pressure. I usually walk a I visited 5 dealerships, including the Brown's Manassas location. Absolutely no pressure from Brown's. People hate sales pressure. I usually walk away when too much hassle is a salesman's method for selling. Your dealership started on the right foot, from the start. All of my questions were answered and information was passed to me with no delay. Friendly staff, clean show-room and very local to where I live (important). Finance employee was very pleasant and efficient. The process was rapid and concise. No hard selling. The salesman I worked with, Eric Bukhari, was particularly helpful and came across as honest and helpful. He has 16 years as a salesman, so I was happy to work with someone who likely holds some clout as an employee in the dealership too. Eric "gets it." More

Maintenance for a minor issue with my 2018 Outback 3.6R The service provided. From the greeting by your customer service rep Meredith Eden, to the service manager Vince explaining things to me and the servi The service provided. From the greeting by your customer service rep Meredith Eden, to the service manager Vince explaining things to me and the service technician Zack Gough explaining everything that he did. More

Wonderful staff at the service department! The staff at the service department is wonderful! I actually look forward to having my car serviced. Trish and Shelley have helped me out over the ye The staff at the service department is wonderful! I actually look forward to having my car serviced. Trish and Shelley have helped me out over the years and never made me feel inferior for asking some dumb questions - like what happened to my fog lights! More

Repeat customer, great experience! I purchased my first Subaru from Russell Delph six years ago and returned to work with him again when I was ready to purchase a new car. Russell treat I purchased my first Subaru from Russell Delph six years ago and returned to work with him again when I was ready to purchase a new car. Russell treated me fairly and with respect. He worked with my budget and never pressured me to make the sale. I felt like he really valued my business. More

Excellent dealership Brown's is relaxed, with no high pressure sales tactics, just friendly, knowledgeable folk who treated my wife and I like valued business partners. Th Brown's is relaxed, with no high pressure sales tactics, just friendly, knowledgeable folk who treated my wife and I like valued business partners. Through my previous Subaru, I also know the service dept is second to none when it comes to fantastic customer service and commitment to treating customers fairly and honestly. Brown's Subaru of Manassas is easily the best dealership I've done business with. More

Amazing staff ! I have bought many cars and never have I had such a relaxed and easy experience. The staff members were friendly and not pushy salesman. Incredibly I have bought many cars and never have I had such a relaxed and easy experience. The staff members were friendly and not pushy salesman. Incredibly flexible every step of the way. I felt like I was the most important thing to them and not just a number. Just fantastic More

First totally relaxed and pleasant car buying experience. After waiting five years to get a car because of the anticipated stress, I visited another dealership the day previously and was treated so dismissive After waiting five years to get a car because of the anticipated stress, I visited another dealership the day previously and was treated so dismissively that I almost changed my mind about getting a new car. On entering your dealership I was immediately greeted by staff. Babu, the salesman contact from your online site, greeted me as a friend and was prepared with info on the car I requested. He listened to me and explained only as much as I wanted to hear. There was no hard sell or leaving me waiting long periods for quotes and details for my purchase. I ordered my car and received it much faster than anticipated. This was the least stressful buying experience for a car, new or used, that I have ever had. Thank you for the Brown's experience and helping me purchase my beautiful, new Impreza Sport. More

Excellent customer service from Trish Trish took the initiative to see if she could get my GPS to work. By removing the SD card, she was successful. She still had a service tech to check o Trish took the initiative to see if she could get my GPS to work. By removing the SD card, she was successful. She still had a service tech to check out the vehicle to be sure she hadn't missed anything. Hopefully, the issue was resolved. As a new Subaru owner, I lacked confidence with all of the technology. Trish patiently answered questions, and I left with more knowledge to enjoy my vehicle. Thank you, Trish. More