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Safford Brown Subaru Manassas

Manassas, VA

4.1
133 Reviews
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9018 Liberia Ave

Manassas, VA

20110

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Showing 133 reviews

June 20, 2020

No pressure, open to negotiations, and fair pricing and deals. Bought Happy. Sales representative Gabe Obenwa worked with my wife and I to pick out the vehicle that was right for us. More

by upfrontevans
Recommend Dealer
Yes
Employees Worked With
Gabriel Obenwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Gulley
Jun 23, 2020 -

Safford Brown Subaru Manassas responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manassassubaru.com

June 18, 2020

Patrick and Eric treated me like family! I could not be more thankful and happy to drive away in my new subaru! They worked so hard to get me the best deal possible and help me with every step of the proce More

by Ngsrl90
Recommend Dealer
Yes
Employees Worked With
Eric Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hall
Jun 18, 2020 -

Safford Brown Subaru Manassas responded

Thank you for the feedback! We are happy to hear about your positive experience at Brown's Manassas Subaru, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manassassubaru.com

February 16, 2020

Purchase of 2020 Subaru Outback Excellent dealer to work with. The salesman, Eric Bukhari, was exactly what I wanted in a dealer's representative but seldom find. No strong arm pre More

by sdixon2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Safford Brown Subaru Manassas responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

March 25, 2019

Easy to work with Brown's was very easy to work with. They are low pressure and were willing to match a very competitive deal on a new Forester. I appreciated their str More

by Wallmeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Safford Brown Subaru Manassas responded

Thank you for taking the time to share your feedback regarding your experience at Brown's Manassas Subaru and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

February 01, 2019

Professional service Greatest customer service ever as soon as I walked in and Vince and every one that was there to drop off my Subaru for warranty service work to be don More

by towplane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Montgomery, Meredith Eden, Shelley Bailey, Vince Fath
Feb 03, 2019 -

Safford Brown Subaru Manassas responded

Your great feedback truly made our day! At Brown's Manassas Subaru, we work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

January 28, 2019

Professional and courteous - No pressure sales We were very happy with the help Israel and Patrick provided as we purchased our Subaru Forester from Brown's Manassas Subaru. They were helpful, know More

by Forester:)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Moreno, Patrick Gulley
Jan 28, 2019 -

Safford Brown Subaru Manassas responded

It is wonderful to hear that our team down at Brown's Manassas Subaru was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

December 15, 2018

Real people at this dealership I bought here and I service here, and I live quite a ways away, so it's a hike, but worth it -- the reviews are accurate, this is where you want to bu More

by aleopold59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't want to neglect anyone -- everyone here is A+, Kevin Bonilla, Shelley Bailey, Eric Demby, Fred Ford
Dec 18, 2018 -

Safford Brown Subaru Manassas responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else. Thanks for choosing Brown's Manassas Subaru! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

December 13, 2018

Professional and Excellent Customer Service The entire staff is professional, knowledgeable, and customer service is top notch. I'm always confident that all work is done with highest attention More

by Outback703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meredith Eden
Dec 18, 2018 -

Safford Brown Subaru Manassas responded

Thank you so much for taking the time to share your feedback with us. At Brown's Manassas Subaru, we work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

December 04, 2018

Courteous, Hard-working employees - I felt respected The whole experience was fantastic. No back-and-forth. Anything I suggested was accepted by the dealership, price, trade-in value, financing, etc. Jus More

by Kelsey M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isreal Moreno (5 stars), Fred Ford
Dec 04, 2018 -

Safford Brown Subaru Manassas responded

Kelsey, thank you for leaving us this review. We are happy to hear that you were pleased with the customer service you received from Brown's Manassas Subaru. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

November 29, 2018

Six month Maintenance service I've been impressed with the courtesy of the staff, and experienced service that is performed well and on time. We always receive a very nice car wash More

by janet123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Komrowski, Meredith Eden, Shelley Bailey
Dec 04, 2018 -

Safford Brown Subaru Manassas responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com