Safford Brown Nissan Sterling

Friendly. Efficient. But didn't clean roof of car Did explain well service needed Appreciated service Efficient. But didn't clean roof of car Did explain well service needed Appreciated service More

On time courteous and professional and friendly Efficient work completed with no hassles and car was washed and vacuumed for me. work completed with no hassles and car was washed and vacuumed for me. More

Have been using Safford Brown Nissan (formerly Brown’s Sterling Nissan) and now it has recently been converted to Safford Brown Mazda for close to ten years. Dealer personnel and service techs all know t Sterling Nissan) and now it has recently been converted to Safford Brown Mazda for close to ten years. Dealer personnel and service techs all know their business. More

After being a customer of the Dulles service dealership for 17years I showed up one day to find it had become a Mazda dealership. I wasn't informed when I made the appointment nor given a heads up when I h for 17years I showed up one day to find it had become a Mazda dealership. I wasn't informed when I made the appointment nor given a heads up when I had been there two weeks previous. More

Sales person fine, it's the finance office. Rude and high sales pressure. Once found out he wouldn't be providing the financing... turned into a bad person. Rude and high sales pressure. Once found out he wouldn't be providing the financing... turned into a bad person. More

Great service as usual, delivering outstanding customer support, and quick turn around every time I visit this location. Thank you and keep up the good work! support, and quick turn around every time I visit this location. Thank you and keep up the good work! More

Nice and friendly. Sorry. But these are the most important and I am happy to be there. Sorry. But these are the most important and I am happy to be there. More

In my Nissan Rogue the passenger airbag was on check. Joanna offered two options: 1. Diagnostics to find out the reason for the passenger airbag light on check, cost $200, plus $1,000 for replacement of Joanna offered two options: 1. Diagnostics to find out the reason for the passenger airbag light on check, cost $200, plus $1,000 for replacement of the airbag. 2. Replacement of the airbag without any diagnostics, for $1,000. The second option was unprofessional: how could she know the real reason for the airbag in check? I have requested the diagnostics. The result was - the occupant sensor failure in the passenger seat cushion. NO REPLACEMENT OF THE AIRBAG WAS NEEDED. More