Safford Brown Nissan Fairfax
Fairfax, VA
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The team at Brown's made the process of buying a new car painless and everything was done professionally. Everyone was knowledgeable and things moved quickly. I felt satisfied with the car we got was the b painless and everything was done professionally. Everyone was knowledgeable and things moved quickly. I felt satisfied with the car we got was the best one for us that we could afford. I would not hesitate to recommend this dealer to others. More
Friendly, non-pressured, accomodating, and comfortable sales experience. Abdi was extremely polite, understanding, willing to work with me, and didn't pressure me at all. He kept my new car under lock sales experience. Abdi was extremely polite, understanding, willing to work with me, and didn't pressure me at all. He kept my new car under lock and key until I was there to receive it. I have found a new friend. More
By far the best car buying experience I have ever had. Would purchase from them again in the future. Highly recommend this dealership. If you are in the market for a nissan, i wouldnt buy from any othe Would purchase from them again in the future. Highly recommend this dealership. If you are in the market for a nissan, i wouldnt buy from any other dealership. This was my second car purchase from Brown's. More
This dealership was the best dealership I've been to in my searching for a new car. The sales guys were extremely helpful and very friendly. I would definitely recommend anyone thinking of purchasing a Nis my searching for a new car. The sales guys were extremely helpful and very friendly. I would definitely recommend anyone thinking of purchasing a Nissan to check out the Brown's Nissan of Fairfax. From understanding what we were looking for, to finding a great match, to an honest and fair price, I was very satisfied. Financing was easy and they work with you on your own terms. More
After searching and researching cars for almost 2 months, the Nissan Rogue was at the top of my list. I stopped by the dealership, worked with Elda for the test drive and got basic info on the vehicle. Whi the Nissan Rogue was at the top of my list. I stopped by the dealership, worked with Elda for the test drive and got basic info on the vehicle. While there he gave me a ballpark on how much the vehicle would cost and discussed available options, rebates, etc. He was extremely helpful, patient, and didn't pressure me into purchasing at all. A few days later I came back to the dealership for a more extensive test drive to make sure that I was comfortable with this car. A week later, I worked with area dealerships to get the best price quote for the Rogue model and options I wanted. I brought the best quote I received to Browns Nissan. I worked with James who said they could do better on the price! So I decided to purchase through them and let James know the exact car I wanted (color and options). Over the Christmas holiday (Christmas Eve) he and Elda got the car I wanted to their lot- meanwhile keeping me posted by phone- to make sure it would be there to buy and drive away in the day after Christmas. And it was! They were extremely easy to work with and were intent on making sure I would buy the vehicle from them. The purchasing/negotiating process was quick and painless (even for me- a rookie at new car purchases) and their attentiveness to customer satisfaction was excellent! I definitely recommend them if any family or friends are in the market for a new car! More
I thought I made a deal on 04 titan pickup went to credit got the loan was on way to the dealership called and was told the truck was not ready would be ready in two days called the next day to touch base wi got the loan was on way to the dealership called and was told the truck was not ready would be ready in two days called the next day to touch base with salesman got the run around and found out they sold the truck that morning they didn't even call they told me in a e-mail will never buy from them and don't recommend this dealer. More
In the market for a luxury/sports car, looking for a striking balance between the two, and decided to drop by the Nissan dealer for a GT-R. I was welcomed by James Suthard, the sales manager and he imme striking balance between the two, and decided to drop by the Nissan dealer for a GT-R. I was welcomed by James Suthard, the sales manager and he immediately answered all of my questions I had about the car. I told him what I was looking for and the GT-R didn't really fit my needs. However, that did not deter him to leave my options open. The first day, we sat down and I was bouncing questions. Very knowledgeable about the car, he was answering every one of them and was all-in-all a friendly guy, and a very honest one too. He did mention a lot of downfalls that the GT-R has without hesitation but "it is what it is," as he would say. He also helped me schedule an appointment to look at my Nissan truck which needs servicing. Great guy in general. The second rendez-vous was the test drive and he really kneaded the details out of the car, showing me the potentials. Coming in with a luxury focus and with a sedan in mind, I had no idea that I would lean so far on a GT-R. My main choice was the Panamera and I told that to Mr. Suthard when I first came in. Though the GT-R cannot be compared with the Panamera in some aspects, it did blow me away in terms of performance. Unfortunately, I have decided to not go the GT-R route because of my original vision of a luxury 4-5 seater with a touch of sports. My next car will definitely be a GT-R, thanks to James. No wonder he's a sales manager at such a young age. Very ambitious, helpful, and especially honest, unlike most car salesmen. More
Recently I had been in the Market for New Black 2010 Nissan Rogue S360 AWD, and the dealerships around me had no stock or were unwilling to work with me on a price that I thought was reasonable. My brot Nissan Rogue S360 AWD, and the dealerships around me had no stock or were unwilling to work with me on a price that I thought was reasonable. My brother-in-law is from the DC area and talked to a few dealerships there. We spent 2 weeks talking and negotiating with different dealerships, until we had a few that seemed like they were in the price range I was looking for. My first stop on Friday Night was Koons Nissan of Falls Church. There we had been speaking with Harrison, who had promised a price for a Rogue S360, but when I go there, he said that he had been mistaken and it was $2000 more and it was for the base model Rogue S…we said “no thanks, we will go to one of the other dealerships we spoke with” and he said that his sales manager wanted to meet us. The sales manager was arrogant, disrespectful, and rude; he laughed at our price, and said if we get one for that price, to “bring it past.” I WOULD NEVER BUY A CAR FROM THESE GUYS… Our next stop was Brown’s Fairfax Nissan. Here we spoke to James, he appeared to be a good guy, he was willing to work with our offered price. They had the car on the lot, but in order for him to sell it at the price we had offered, we had to agree to purchase the “Appearance Package,” which was wheel locks, some cheap rubber edging on the doors and wheel-wells, and a god awful giant pin strip right up the side. I told him I didn’t want it, but he said it was already on, and it would cost $250 to take it off…To James’s credit, he appeared to know the package was ridiculous, but said that is what he needed to do the deal. We went for a walk to see the car on the lot and the pin stripe made a huge difference and there seemed to be some confusion as to how much residue would be left on the car if it was removed. We told James we were going to look around, but I would have come back to them if I needed to, because, besides the ridiculous request, everyone there seemed to be honest… The next morning, we went to Nissan of Chantilly. We spoke with Justin here, who initially seemed great. We told him what we wanted, a Black Rogue 360, and he said he had none on the lot, but he could find one no problem. We had spoken to him before, and told him what I wanted to pay, he said that we wouldn’t know for sure until he found one. Then he came back and said there were none in the region. We explained that we closed a dealership the night before, where they had two, and he said that they aren’t showing up in the computer and they must have listed them as sold to get credit from Nissan and then hoped to sell them before people find out, what he described as a common practice from Brown’s (I have no idea if this was the case, but that is what he said…not that I believe anything that he said was true at this point). My brother-in-law got on the phone immediately to Sheehy Nissan in Manassas (our next stop) and she said she had one that came off the truck the night before. While my brother in law was making calls, Justin led me to the lot to try and sell me what he had there. I explained that I wanted what I wanted, and he said “you gotta work with me! I promise we can give you a bangin’ deal.” I explained that I wanted an AWD and none of the vehicles here were AWD. He continued to make a case for FWD until my brother-in-law walked up and said that another dealer had one. We walked back inside and I was collecting my things and he came over and said, “good news, we found one” which really pissed us off, because at this point we realized they were lying about not being able to find us one, just to get us to buy the cars on the lot. We told him we were going to move on and he got really defensive and wrote my lowball figure on paper and said, “we have one for you, sign that and that is what we will sell it to you for,” but at this point, why would I have trusted anything he said and committed to a purchase before seeing the car…we moved on… So our next and final stop was Sheehy Nissan in Manassas. Here we dealt with Jenifer, who was extremely pleasant, but walked VERY FAST…She showed me the car I wanted. It had Kick-plates along the doors that looked really great. I compare that to the “appearance package” something that the dealership adds on, that they can overcharge you for, but instead of cheap and unnecessary, these looked clean and sharp. The price was not as low as I had hoped to start with, but we negotiated until it was very close to my original offer, and I saw the car I was buying before I bought it. I never felt like they were trying to get something over on me. And over all I was extremely happy. So it took 4 dealerships and 4 varying levels of satisfaction or dissatisfaction, but I got my car near the price I wanted it and I couldn’t recommend Sheehy Nissan of Manassas more. I drove my Rogue S360 the 220 miles home today and I couldn’t have been happier. More
Had an excellent experience with buying a new Nissan. Did research on the internet and found what others were paying; sent an email to Brown's Fairfax Nissan and got a call immediately. Started discussing m research on the internet and found what others were paying; sent an email to Brown's Fairfax Nissan and got a call immediately. Started discussing my needs and target price and then followed up with a visit to the dealer. Everything went very smoothly; sales people were helpful, not pushy. So I would recommend this dealer to others. Work with Greg and Abdi and I think you will have as good an experience as I did. More
I have driven a Nissan product since 1987. I was I have driven a Nissan product since 1987. I was shopping about 6 months ago for a Rogue. The Rogue I wanted was not available in this area. Abdi I have driven a Nissan product since 1987. I was shopping about 6 months ago for a Rogue. The Rogue I wanted was not available in this area. Abdi did not pressure me to buy what he had, he did try to but not "pressure" me. He gave me a very good deal, but he understood that it was not the Rogue for me. This past week I got MY Rogue, from Abdi. He is a salesman, not the stereo typical car salesman. He gets to know his customer and trys his best to get the car and the deal they need. THANKS ABDI! More