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Safford Brown Mazda Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.6
141 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Brown Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
Contact Dealership

7400 Richmond Highway

Alexandria, VA

22306

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Showing 141 reviews

October 13, 2025

The service area is always nice when waiting for service and it has been done with a quick time frame More

by jmacx444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sondra Bonilla
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Oct 13, 2025 -

Safford Brown Mazda Alexandria responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Mazda Alexandria.

October 13, 2025

Dametrius was amazing and made sure I had everything I needed, service was completed very promptly. More

by david589940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dametrius
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Oct 14, 2025 -

Safford Brown Mazda Alexandria responded

Thank you for your wonderful review, David! We're thrilled to hear that Dametrius provided you with exceptional service and that everything was completed promptly. At Safford Brown Mazda Alexandria, we strive to ensure our customers have a great experience. We look forward to seeing you again soon! Sincerely, The Team at Safford Brown Mazda Alexandria

October 12, 2025

Deborah was great to work with. The car purchase was easy and seamless. We will purchase from Safford Brown again! More

by jillhaha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deborah Chumacy
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Oct 12, 2025 -

Safford Brown Mazda Alexandria responded

Thank you! We’re thrilled to hear that you had a great experience with us and found the car purchase to be easy and seamless. We look forward to assisting you again at Safford Brown Mazda Alexandria in the future! Sincerely, The Team at Safford Brown Mazda Alexandria

October 12, 2025

It was a pleasure working with Travis my financial advisor and Rob the sales manager. Both were courteous and fair with the pricing of my trade and new car. I am now the proud owner of madza Cx5 s sel More

by lati25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Zaher
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Oct 12, 2025 -

Safford Brown Mazda Alexandria responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 12, 2025

Scott was great, friendly and professional! . He communicated throughout the service and I ended up not having to spend more than I anticipated. More

by rosie.montiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Cavallaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ha Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Lytle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Oct 12, 2025 -

Safford Brown Mazda Alexandria responded

Thanks for sharing your thoughts about your experience with Safford Brown Mazda Alexandria. We appreciate your business and hope to see you again soon!

October 12, 2025

Service has always been top rate. I appreciate the professionalism and clear updates throughout the process. More

by cmmikk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dametrius
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Oct 12, 2025 -

Safford Brown Mazda Alexandria responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 11, 2025

I had a scheduled appointment and it took almost 3 hours to complete an oil change. I inquired after an hour as to why my car had not been serviced yet and they stated they could not find the assigned techn More

by paula.edens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Oct 13, 2025 -

Safford Brown Mazda Alexandria responded

Thank you for your feedback, Paula. We appreciate you taking the time to share your experience with us. Our team understands how important your time is, and we strive to provide timely service at Safford Brown Mazda Alexandria. Your comments regarding the delay and communication are important, and we will address them internally. If you have any further concerns, please don’t hesitate to reach out to us directly. We hope to serve you better in the future. Sincerely, The Team at Safford Brown Mazda Alexandria

October 11, 2025

My advisor Dametrius was really helpful. He gave all the right information, and made sure my car was serviced and washed and vacuumed in a timely manner. I had no issue at all with my servic More

by judithgarcia1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dametrius Watkins
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Oct 11, 2025 -

Safford Brown Mazda Alexandria responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 11, 2025

Able to do emergency repairs. Problem appears to be fixed. Good shuttle service, good communication. More

by AWENDEL1
Recommend Dealer
Yes
Employees Worked With
Sandra
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Oct 11, 2025 -

Safford Brown Mazda Alexandria responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Mazda Alexandria. We look forward to having you as one of our valued customers for many more years to come!

October 10, 2025

Routine service was completed promptly and thoroughly as scheduled. Sandra is an excellent sercice manager. More

by sse227
Recommend Dealer
Yes
Employees Worked With
Not listed.
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Oct 10, 2025 -

Safford Brown Mazda Alexandria responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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