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Safford Brown Mazda Alexandria

Alexandria, VA

4.6
143 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Brown Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 143 reviews

October 15, 2025

Nice environment with accommodations. Chase was great, he was very friendly and made sure I was comfortable while waiting. More

by luci.casansusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chas
Oct 15, 2025 -

Safford Brown Mazda Alexandria responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2025

As always Great service from Sandra and Demarius! Very helpful and attentive with the customers More

by paulamolina73
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Safford Brown Mazda Alexandria responded

Thank you for choosing Safford Brown Mazda Alexandria. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 15, 2025

Good communication about car services being performed. Normally longer wait times than I have planned for and seems to potentially be slightly more expensive than other places. More

by amanda.murphy003
Recommend Dealer
Yes
Employees Worked With
Lorenzo
October 15, 2025

Chas was attentive and got me in and out of the dealership quickly. He was very pleasant to talk to. More

by jrschwemmer
Recommend Dealer
Yes
Employees Worked With
Chas
October 14, 2025

Safford Brown Mazda has a really well run service center. I’ve had several of their service advisors, most recently Lorenzo, and they are all fantastic. The coffee machine and the service video they text More

by edavis0428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Cavallaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ha Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Safford Brown Mazda Alexandria responded

Thanks for sharing about your experience with Safford Brown Mazda Alexandria. We appreciate your business and hope to see you again soon!

October 13, 2025

Jayno, Rob and the main manger were amazing. They were so patient and helpful with everything. This is my second car in the dealership for the service they offer. More

by Jackie VO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayno and Rob
Oct 13, 2025 -

Safford Brown Mazda Alexandria responded

Thank you for your wonderful review, Jackie! We're thrilled to hear that Jayno, Rob, and our management team provided you with exceptional service during your visit to Safford Brown Mazda Alexandria. It's great to know that you chose us for your second car purchase, and we truly appreciate your continued trust in our dealership. We look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Mazda Alexandria

October 13, 2025

The maintenance service is great. The only concern is the waiting time after. I already saw my car parked outside after maintenance and wash but i needed to wait for 40mins. I followe More

by Alexandra Camille Enriquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dametrius
Oct 13, 2025 -

Safford Brown Mazda Alexandria responded

Thank you, Alexandra, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 13, 2025

The staff is polite and efficient and the communication is great. What I don’t like is the high markup on the parts. More

by Warrington0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius gets 5 stars!
Oct 13, 2025 -

Safford Brown Mazda Alexandria responded

Thank you for choosing Safford Brown Mazda Alexandria. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 13, 2025

Great service, customer service and great price and specials with a great lounge area with good coffee More

by KETERAKEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius in service department
Oct 13, 2025 -

Safford Brown Mazda Alexandria responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 13, 2025

easy scheduling, Dametrius communicated well, and the work was completed quickly Dametrius also let me know that my keyfob battery was depleted-I had forgotten about that More

by sherwin_chapman
Recommend Dealer
Yes
Employees Worked With
Dametrius Watkins
Oct 13, 2025 -

Safford Brown Mazda Alexandria responded

Thanks for sharing about your experience with Safford Brown Mazda Alexandria. We appreciate your business and hope to see you again soon!

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