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Safford Brown Kia Manassas - Service Center
Manassas, VA
733 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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733 Reviews of Safford Brown Kia Manassas - Service Center
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May 11, 2019
Pricey But Necessary The service personnel at Brown's are always knowledgeable and helpful in explaining various processes and procedures. This was the case when I recent The service personnel at Brown's are always knowledgeable and helpful in explaining various processes and procedures. This was the case when I recently took my car in for an alignment check, and discovered I would need new struts for my 2012 Sorrento. I asked questions about the re-alignment procedures, and the service adviser and associates were able to give me a clear and thorough explanation. Although expensive, the new struts are definitely necessary, and so I am very glad the mechanics examined my alignment carefully and made the correct determination to keep my car (and me) safe. I have been taking my car to Brown's for years for regular service and have a great deal of trust in the whole service department and team at Brown's Kia of Manassas. Michelle Bolden in particular has always been knowledgeable and helpful to me over the years. Thank you. More
by GJFruit
Verified CustomerEmployees Worked With
Other Employees :
Brandon (don't know last name) -- working with Michelle Bolden
May 08, 2019
Great Experience Overall great experience and they display exceptional customer service. The service team is very knowledgeable and my vehicle was repaired quickly to Overall great experience and they display exceptional customer service. The service team is very knowledgeable and my vehicle was repaired quickly to my satisfaction. Will continue to give them my business. More
by KMITCHELL
Employees Worked With
May 07, 2019
Great service! As always, everyone was kind and respectful. We will continue to bring our car to Brown's Kia. Fully trust everyone we have dealth with so far to be As always, everyone was kind and respectful. We will continue to bring our car to Brown's Kia. Fully trust everyone we have dealth with so far to be fair and honest and to take good care of our car.. More
by TOMMYJUDYGREENE
May 06, 2019
Excellent As always everyone was kind and respectful every time I have come they take care of my car in a timely manner thank you so much As always everyone was kind and respectful every time I have come they take care of my car in a timely manner thank you so much More
by MONAMITCHELL7505
Employees Worked With
May 05, 2019
Easy service experience I had some minor issues with my Optima and took it in for service. The service department is always good when I come in and this waa no exception. Eas I had some minor issues with my Optima and took it in for service. The service department is always good when I come in and this waa no exception. Easy to check in, friendly and the work was done quickly. Although service prices are always high, it was not too bad. I always bave a good experience with this service department. More
by THENDER2000
Employees Worked With
Jonathan Quintanilla
May 05, 2019
Always great service every time. Ever since I bought my Kia Optima Hybrid I have had it serviced at Browns. I have always had great service, quick and professional each and every tim Ever since I bought my Kia Optima Hybrid I have had it serviced at Browns. I have always had great service, quick and professional each and every time. More
by DETTY.BP
Employees Worked With
Monica Maldonado, Claudia Solito
May 03, 2019
Professional and timely. Personal attention by Michelle and John Sasso keep a enduring relationship. Professionalism, courtesy and honesty separate their service from others I Personal attention by Michelle and John Sasso keep a enduring relationship. Professionalism, courtesy and honesty separate their service from others I have experienced. Very much appreciated. More
by hurricane128
May 02, 2019
Service Review Michelle was AMAZING and very knowledgeable!!! She made my three hour wait stress free and kept me update on any issues and time line for the complet Michelle was AMAZING and very knowledgeable!!! She made my three hour wait stress free and kept me update on any issues and time line for the completion. More
by SARAHPRUETT952
Employees Worked With
May 02, 2019
Delivered within the estimated time, very professional Brown's Manassas Kia has always been a first rate organization. There are Kia dealers closer to my home but I continue to travel to Brown's because o Brown's Manassas Kia has always been a first rate organization. There are Kia dealers closer to my home but I continue to travel to Brown's because of their commitment to quality and service. More
by DAVE.CHAMBS
April 28, 2019
Great service Quick service, friendly staff, clean facility. I would recommend this service center to other customers. Kia Manassas is better than most Kia deale Quick service, friendly staff, clean facility. I would recommend this service center to other customers. Kia Manassas is better than most Kia dealerships I visited in the past. More
by dshack174
