Safford Brown Kia Manassas - Service Center

Excellent As always everyone was kind and respectful every time I have come they take care of my car in a timely manner thank you so much As always everyone was kind and respectful every time I have come they take care of my car in a timely manner thank you so much More

Easy service experience I had some minor issues with my Optima and took it in for service. The service department is always good when I come in and this waa no exception. Eas I had some minor issues with my Optima and took it in for service. The service department is always good when I come in and this waa no exception. Easy to check in, friendly and the work was done quickly. Although service prices are always high, it was not too bad. I always bave a good experience with this service department. More

Always great service every time. Ever since I bought my Kia Optima Hybrid I have had it serviced at Browns. I have always had great service, quick and professional each and every tim Ever since I bought my Kia Optima Hybrid I have had it serviced at Browns. I have always had great service, quick and professional each and every time. More

Professional and timely. Personal attention by Michelle and John Sasso keep a enduring relationship. Professionalism, courtesy and honesty separate their service from others I Personal attention by Michelle and John Sasso keep a enduring relationship. Professionalism, courtesy and honesty separate their service from others I have experienced. Very much appreciated. More

Delivered within the estimated time, very professional Brown's Manassas Kia has always been a first rate organization. There are Kia dealers closer to my home but I continue to travel to Brown's because o Brown's Manassas Kia has always been a first rate organization. There are Kia dealers closer to my home but I continue to travel to Brown's because of their commitment to quality and service. More

Great service Quick service, friendly staff, clean facility. I would recommend this service center to other customers. Kia Manassas is better than most Kia deale Quick service, friendly staff, clean facility. I would recommend this service center to other customers. Kia Manassas is better than most Kia dealerships I visited in the past. More

Always Responsive - Service with a Smile!! Service Center and Parts Sections were both very helpful and responsive. I needed to come in a couple days ahead of our scheduled appointment because Service Center and Parts Sections were both very helpful and responsive. I needed to come in a couple days ahead of our scheduled appointment because a windshield wiper broke on Saturday before Easter and it was due to rain before our service appointment on the following Tuesday. The Parts Section (Ken) provided all three replacement wipers with a 10% discount and Service (Jonathan) installed them for us within minutes and we were on our way. On Tuesday, they got our car in right away and oil/filter change ($33 coupon) and Crystal Fusion application were accomplished within an hour. On my way off the lot, I heard a rubbing noise (that was not previously present) under the chassis (sounded like it was from one of the wheels). They test drove the car and heard the noise so they took my car right back in and put it up on the rack. They were unable to duplicate the noise once in the garage, but when they brought the car back to me, the noise was gone. More