Safford Brown Kia Manassas - Service Center

No complaints - service tech kept me informed and provided recommended services. Waiting area was good as well. provided recommended services. Waiting area was good as well. More

They are always pleasant and prompt. Jonathan went the extra mile to text me about a recall notice and let me know how quickly he could get it resolved. I didnt need the work- but he Jonathan went the extra mile to text me about a recall notice and let me know how quickly he could get it resolved. I didnt need the work- but he told me only with a dealer sign off would the notices cease. He even made my appointment- all over text, thats great customer service! More

Michelle is indispensable to how you take care of your customers. Is there nothing she can’t do? customers. Is there nothing she can’t do? More

Very easy to work with. Nice and clean and friendly staff. Nice that they remind you about your appointment. Nice and clean and friendly staff. Nice that they remind you about your appointment. More

Service took a little while but my car had some real issues and in the end everything was taken care off and I have no complaints. issues and in the end everything was taken care off and I have no complaints. More

Great service! Everything was done perfectly and we couldn't be happier with the results. Everything was done perfectly and we couldn't be happier with the results. More

Excellent customer service and very friendly staff. Good place to relax and wait or place to work while waiting. Good place to relax and wait or place to work while waiting. More

Michelle in the service center was very helpful. She communicated regularly and promptly, keeping me up to date with the status of my Sorento. She communicated regularly and promptly, keeping me up to date with the status of my Sorento. More

There was More than one customer waiting for their cars to be serviced. I am all about customer service . only 1 person asked if we wanted coffee or water or how we were doing. If we needed anything. Most to be serviced. I am all about customer service . only 1 person asked if we wanted coffee or water or how we were doing. If we needed anything. Most of them didn't even speak. More

Customer service was great! They were able to get my car in straight away. The service manager was nice and made sure that I was kept up to date of the work. They were able to get my car in straight away. The service manager was nice and made sure that I was kept up to date of the work. More