
Safford Brown Kia Manassas
Manassas, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My first visit to this dealership for service was very good. However, my second visit for service at this dealership was even better. My service technician was friendly and trustworthy. I didn’t have worr good. However, my second visit for service at this dealership was even better. My service technician was friendly and trustworthy. I didn’t have worry about being charged for services that I didn’t need. My car was returned to me clean and all issues were fixed. I experienced minimal wait time. I recommend this dealership to anyone who needs service or maintenance on their Kia. More
I purchased a new Telluride on the first weekend of January 2025. After signing all of the paperwork they realized that they could not find the second key fob. I was promised by the salesperson that January 2025. After signing all of the paperwork they realized that they could not find the second key fob. I was promised by the salesperson that he would follow up and never did. He also lied about being able to have one mailed. I know now that is not technically possible. I spoke with him the following week and reminded him via phone. After three weeks, I left a voice mail and he did not return my call. I decided to visit in-person again. I discovered that the salesperson had left. I spoke to a pair of sales managers while there. While I left with another pledge to follow up after having one of them smirk and shrug at me. I have no faith in them now. I guess I'll need to pay another dealer for a spare key. More
Loved working with Mr. Sasso. He treated us like family and worked with us on everything we needed help with. Really appreciate him. Sasso. He treated us like family and worked with us on everything we needed help with. Really appreciate him. More
The lease price quoted on their website for the vehicle including taxes and fees was not honored and they hiked the price even though I had the quote printed for their perusal. Why would you quote somethin including taxes and fees was not honored and they hiked the price even though I had the quote printed for their perusal. Why would you quote something and offer something else. That is deceptive. More
Very good communication and fast service. Will bring my car back in the future to be serviced there. Will bring my car back in the future to be serviced there. More
Sold me a vehicle with safety inspection from their service department. Take it in to a local safety inspection place and apparently the headlight assemblies and bulbs were not DoT approved so it faile service department. Take it in to a local safety inspection place and apparently the headlight assemblies and bulbs were not DoT approved so it failed inspection and got a rejection sticker. They’re refusing to pay for it because it’s been a year since I bought the vehicle even though their safety inspection said the headlights were good to go. More
Everyone was wonderful too deal with. They all were attentive and nice. Best experience at a dealership I’ve ever had!! Would definitely recommend and would definitely come back! They all were attentive and nice. Best experience at a dealership I’ve ever had!! Would definitely recommend and would definitely come back! More
No complaints - service tech kept me informed and provided recommended services. Waiting area was good as well. provided recommended services. Waiting area was good as well. More
J Michael was AWESOME! Very knowledgeable and customer focused!! Restored my faith in the KIA Brand. Very knowledgeable and customer focused!! Restored my faith in the KIA Brand. More
We are extremely happy with the level of service we received purchasing our new Kia K5 at this location! We actually left Ourisman Kia in chantilly and came to Browns to buy our 2015 Kia received purchasing our new Kia K5 at this location! We actually left Ourisman Kia in chantilly and came to Browns to buy our 2015 Kia More