
Safford Brown Hyundai Manassas
Manassas, VA
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My service rep makes me feel important and always gives me good advice without trying to convince me to make unnecessary repairs. He is a man of integrity and I appreciate that me good advice without trying to convince me to make unnecessary repairs. He is a man of integrity and I appreciate that More
Kept waiting over an hour and fifteen minutes for paperwork when making purchase. Needed to pick up car the next day. Called to make sure it would be ready when I arrived. It wasn’t. Dealership has n paperwork when making purchase. Needed to pick up car the next day. Called to make sure it would be ready when I arrived. It wasn’t. Dealership has no respect for people’s time. More
The staff representatives are all professional, courteous and straight forward. Took my car in for specific service and from their thorough inspection they caught some other issues and was thankful they did and straight forward. Took my car in for specific service and from their thorough inspection they caught some other issues and was thankful they did as I was not aware. More
My car has been in and out of that shop six times in the past nine months they always say it’s one thing and then it’s back within a week or two with something else that’s way major I can never get a rental past nine months they always say it’s one thing and then it’s back within a week or two with something else that’s way major I can never get a rental car and it takes forever to be reimbursed when we pay for our own rental car. And they never called an update me and let me know what’s going on with my vehicle I have to constantly car and leave messages after messages have my husband call and leave a message after message and they called to give a quick update that it should be ready on this day and then they never called me that day. This is the worst service center I have ever dealt with More