Safford Brown Hyundai Fairfax
Fairfax, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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I am very impressed with how responsive this dealership was to my initial query and follow-up questions. They have a good system for tracking customer contact so that someone can always step in to help in was to my initial query and follow-up questions. They have a good system for tracking customer contact so that someone can always step in to help in a timely way. Don is an excellent sales consultant - always generous with help (and very knowledgeable) but also able to give the customer space to make a decision. More
Bought 5 Hyundais from them…all serviced throughout my ownership there…everyone is fantastic there! ownership there…everyone is fantastic there! More
Ever since Safford Brown bought the dealership and started charging a customer retention fee, I have hesitated to bring my car back for service. This was different in that I wanted their expertise to started charging a customer retention fee, I have hesitated to bring my car back for service. This was different in that I wanted their expertise to locate and fix the problem. That being said, I will not buy another car from any Safford Brown dealership in the future. More
Not sure why they didn't tell me about the battery reset thing when I went in the other day to say that the fobs didn't work. thing when I went in the other day to say that the fobs didn't work. More
Much better appointment access. I was even offered an earlier appointment. Provided updated information/status of service/repairs. Two issues, requested unscented cabin air filte I was even offered an earlier appointment. Provided updated information/status of service/repairs. Two issues, requested unscented cabin air filter, but still has odor. Requested new wipers in online scheduling that was missed at the appointment. I appreciate the location and staff I nice. More
I worked with Todd for the past six months, and I want to be clear: Todd isn’t a salesperson. He’s a high-end executive consultant who listens, advises, and follows through. I told him exactly what I wanted. be clear: Todd isn’t a salesperson. He’s a high-end executive consultant who listens, advises, and follows through. I told him exactly what I wanted. He never tried to upsell or steer me off course. He kept me updated throughout the wait and called me the moment the vehicle arrived. Thank you, Todd, for your professionalism and excellence. This is how customer experience should feel. More




