SVG Urbana
Urbana, OH
20 Reviews of SVG Urbana
Terrible Service after the sale My wife purchased a used vehicle in Urbana, Sales people were OK, but the service department is useless. After the sale we had tires that leaked down My wife purchased a used vehicle in Urbana, Sales people were OK, but the service department is useless. After the sale we had tires that leaked down constantly. After two visits we gave up. In January SVG did an oil change. 86 miles and two days later the add oil light came on, 2.5 quarts low. I called SVG to let them know they failed to put in enough oil. The service manager insists there is a problem with the engine, and it used the oil, even though there is no sign of leakage or oil in either the radiator or exhaust, this much oil in 86 miles would leave an indication..... I talked with Jeff Vangorder (manager I guess), he promised to follow up. He did call to tell me he would get the vehicle in to be checked and fixed....no contact since. Bottom line, DONT TRUST their service or their promises from management. More
Great Dealership SVG Urbana salesman Jack, has got to be the best salesman I have ever dealt with. I looked for weeks for a good used S-10 with low miles and in good SVG Urbana salesman Jack, has got to be the best salesman I have ever dealt with. I looked for weeks for a good used S-10 with low miles and in good shape and he found me one. He met my price and made sure it was in very very good condition. He's honest, caring, friendly and treated me like I was family. He said he wouldn't put me in something he wouldn't drive. He test drove it with me to make sure I was satisfied with this truck. He is the best. He surely adds a plus to SVG dealership. Thank you Jack so very much,. I just love my (Black Beauty) . I will definitely tell people about your dealership. It was worth my 2 hour drive and I would do it again. More
Treats you like a family and find you a Linder that is bett I will definitely recommend to my friends this place and from now on this going to be our dealership family we had the best deal for my husband Benz c I will definitely recommend to my friends this place and from now on this going to be our dealership family we had the best deal for my husband Benz convertible More
Urbana staff was amazing! Thank you to Tonya for all your help with the purchase of my 2015 Tacoma. She was friendly polite and worked hard to get me out the door in a timely m Thank you to Tonya for all your help with the purchase of my 2015 Tacoma. She was friendly polite and worked hard to get me out the door in a timely manner. All the staff was very friendly in this store . I will enjoy my truck for a very long time Z More
Great experience with SVG Urbana...treated really well! We drove up to buy a used car - they prepped everything before we arrived to save us time, the accounting/financial person got us in and out very quic We drove up to buy a used car - they prepped everything before we arrived to save us time, the accounting/financial person got us in and out very quickly and didn't waste our time. Salesman, Brandon, treated us really like gold and the manager shook our hand and thanked us for our business. We highly recommend SVG! (8-24-18) More
Poor Financing After waiting there for over 2 hours with our hopes up high due to the people there telling us the financing was the easy part and it would be no prob After waiting there for over 2 hours with our hopes up high due to the people there telling us the financing was the easy part and it would be no problem. Have good jobs, on time car payments, just not the greatest credit score. We were told that they couldn't do anything today. So they lied, your credit score does matter. They are not here to help anybody or good people, don't waste your time like we did. Will not be referring anybody else here. One upset and disappointed customer here!!! More
Customized Deal Customized my purchase to be exactly what I was wanting to pay for and what I didn't need. Satisfied with negotiations as they new they had exactly wh Customized my purchase to be exactly what I was wanting to pay for and what I didn't need. Satisfied with negotiations as they new they had exactly what I was looking for. More
Quick and easy Craig met me on the lot and quickly helped me find what I was looking for. He explained the pros and cons of the 2 vehicles I was looking at. He helpe Craig met me on the lot and quickly helped me find what I was looking for. He explained the pros and cons of the 2 vehicles I was looking at. He helped me make a great decision. More
A gentleman who knows his business is the customer Craig Rathbun made a favorable impression from our first phone conversation. His knowledge and ability to listen well became even more evident upon ou Craig Rathbun made a favorable impression from our first phone conversation. His knowledge and ability to listen well became even more evident upon our first meeting at the new Urbana SVG site. I knew what I wanted, had done my research and took my time. Craig never flinched. He treated me like an intelligent woman and an equal. This is not something I have always experienced in my car purchasing over the last five decades. He made this purchase smooth and didn't overwhelm me or pressure me. Craig is an amazing asset to the team at Urbana SVG. Thank you Urbana SVG for my 'new' Town and Country and for a gentleman like Craig Rathbun! More
Easy and satisfying Craig has made my car buying experience at svg fast and easy. He's extremely helpful, and works with your schedule. I Highly recommend them! Craig has made my car buying experience at svg fast and easy. He's extremely helpful, and works with your schedule. I Highly recommend them! More