STG Auto Group of Garden Grove

Great experience at STG Auto Group in Garden Grove! Nathan was extremely friendly as well as the other employees. Come check out the many cars they have here without them pressuring you to buy any. Def Nathan was extremely friendly as well as the other employees. Come check out the many cars they have here without them pressuring you to buy any. Definitely recommend this dealership to anyone looking for a vehicle. They’ll answer any questions you may have and make the whole application fast and easy. More

The folks here are very helpful in giving me option when buying a car. The environment is welcoming and friendly. Mr. Escobar was very porofession and knowledgeable. Thanks! buying a car. The environment is welcoming and friendly. Mr. Escobar was very porofession and knowledgeable. Thanks! More

Anthony was amazing from start to finish . My husband and I drove all the way from Ventura county and it was way worth it ! Happy mama here got her badass truck 😎 I drove all the way from Ventura county and it was way worth it ! Happy mama here got her badass truck 😎 More

Excelente atenciòn!!Te ayuda a hacer tu compra de muy Excelente atenciòn!! Te ayuda a hacer tu compra de muy buena manera! Lo recomiendo para que te ayude en la compra de tu auto al 100% 10 estrellas p Excelente atenciòn!! Te ayuda a hacer tu compra de muy buena manera! Lo recomiendo para que te ayude en la compra de tu auto al 100% 10 estrellas para Anthony!! More

Anthony was very helpful, honest and transparent. STG Auto Group treated us very fairly. I would recommend STG Auto Group to anyone who wants to purchase a used car. Auto Group treated us very fairly. I would recommend STG Auto Group to anyone who wants to purchase a used car. More

Great experience, STG Auto Group is professional and very customer oriented! We came in to buy a Ram truck and they made the whole transaction easy and stress-free! Anthony was an excellent sales rep to wor customer oriented! We came in to buy a Ram truck and they made the whole transaction easy and stress-free! Anthony was an excellent sales rep to work with as he was fast, efficient and timely with our paperwork - very courteous and friendly as well. More

They Almost Had It Right So now that I'm gone from the dealership, I'm going to leave an honest review. I'm going to start off with the positives before I even get into the ne So now that I'm gone from the dealership, I'm going to leave an honest review. I'm going to start off with the positives before I even get into the negatives; so please read closely because I WANT YOU GUYS TO BE PREPARED. The car that I purchased from STG Auto is one that I'm more than happy with. So long as you have your financing situation lined up before you sit down with them, they do a great job at getting you in and out of there. None of that waiting around for six hours going back and forth with a salesman type nonsense. The salesmen themselves seem like fairly decent dudes as well. Now for the negatives. When we sat down to go over the price breakdown for my car I noticed that it was a lot more expensive then it really should have been. In one of the columns there was additional charges for "aftermarket parts". The first one being a subscription based GPS service for $1500 and the second was window tint for $495. When I demanded to opt out of these options the manager told me that these "already come with the car". So what that actually means is that they install these "options" on the car already and then sneak it into the contract so that you're left with no choice but to buy them. In the original listing there was never a single mention in the 'Options' tab that this GPS service or window tint was pre-installed. I asked the manager, to show me on the website listing where these options were mentioned. He begrudgingly spent a substantial time on the computer tracking down where it mentions these options. HERE'S THE SNEAKY SIDE OF THEIR BUSINESS. Within the fine print at the bottom of the listing page, in a very clever and underhanded manner they mention that "ALL PRICES ARE FINAL PLUS ANY AFTERMARKET WHEELS, LIFT KITS, LOWERING KITS, TINT, ACCESSORIES, PRE-INSTALLED THEFT DETERRENT DEVICES, DOC PREP FEES, SMOG FEE, SALES TAX, DMV LICENSE FEES, REGISTRATION FEES, SMOG CERTIFICATE FEE...CALL DEALER FOR MORE INFORMATION AND DETAILS." Now is that ambiguous or what? Why would anyone look at a section regarding the options on a car, in a section that is formatted to look like the fine print( I know for a fact that YOU, the reader, does not read the fine print word for word in your daily ordeals, so don't roast me for that one) that we all just glance and skip over? When you try to opt out they will try to give you some sob story about how "we list cars below market value and these aftermarket options are the only way we make a profit", don't fall for it because it's probably nonsense. If these expensive OPTIONS were listed in the OPTIONS tab like how they should have been, then there wouldn't be a problem. But since they embrace a culture of deceit they create adversarial customers. Before I even walked into the dealership I had a a number in mind that I was satisfied with paying. So I was able to get that ridiculous $1500 GPS knocked down to $800, and the $495 window tint down to $240. After that, the car totaled out to the exact price I wanted and now I'm happy. In closing, DO NOT LET THEM TAKE ADVANTAGE OF YOUR IGNORANCE. They will definitely bring their prices down on these sneaky pre-installed options. Just don't get caught off guard and expect for used car salesman to be altruistic. More

Anthony was extremely honest with us. We loved the car and we were able to get the price we expected. We now have a new GLI! and we were able to get the price we expected. We now have a new GLI! More

We had the fastest and friendly customer service. Nathan was a gem got us in and out quickly. This is our second car from here within a year great service will keep us coming back thank you. was a gem got us in and out quickly. This is our second car from here within a year great service will keep us coming back thank you. More

Very helpful, courteous sales staff. Very happy with their service! Lots of great selection in their nventory. Haas was a pleasure to deal with. Very professional. their service! Lots of great selection in their nventory. Haas was a pleasure to deal with. Very professional. More