STG Auto Group of Bellflower

We arrived on the Lot and their system said the car was on their lot. They checked and it was actually on their lot in Montclair, 40 miles away. They told us it would take an hour but they would bring it o on their lot. They checked and it was actually on their lot in Montclair, 40 miles away. They told us it would take an hour but they would bring it over. over an hour later they said it was still on the other lot. We asked them to tell the people not to bring it over, we would drive there to buy it there. They said they would cancel the delivery order. We talked to the dealer there and told him what happened. He said he was holding the key and would not let it go. we drive an hour to get there and as we pull up the salesperson said the car was driven off, but he could call the driver and he could turn around and be back in 1/2 hour. we wait 45 minutes and he tells us the car has been delivered to the original lot. we call the original lot and talk to a third salesperson and he says he will hold onto the key (just like the Montclair dealer did) but he assures us by sending a picture of him holding the key with the car behind him. he calls us a few times as we drive another hour back to the original lot to keep us informed and assured. finally, 5 hours after we arrived both us and the car was finally at the same lot. The salesperson there was very helpful. once we go through the entire process he tells us the car was not smog checked, but he would personally do it the next morning (and to his credit he did) so all total. it took 8 hours, 120 miles, 2 days, and 4 visits to their dealerships before we left with the car. More

I came to the dealership with my daughter to look at cars after Cerritos Honda let us down. Gabriel here at STG Autos gave my daughter a great deal as a first time car buyer and explained the whole process. after Cerritos Honda let us down. Gabriel here at STG Autos gave my daughter a great deal as a first time car buyer and explained the whole process. Very reliable team here and everyone was very helpful! Quick and easy sale. Can’t wait to come back and purchase my vehicle next !!if your want the same experience come and ask for Gabriel!! More

Shady used car dealer. Bought a 20k Car and got check engine light within 6 days for emissions sensor so will not pass smog. Windshield has 2 small cracks in it. They claim Bought a 20k Car and got check engine light within 6 days for emissions sensor so will not pass smog. Windshield has 2 small cracks in it. They claim all cars are inspected but clearly not. JP and CARLOS are both not upfront about costs and will overcharge you.THE ACCESSORIES ARE A SCAM, DO NOT BUY ANY ACCESSORIES. Get a quote from somewhere else and bring your own mechanic and scan tool. More

Me gusto el servicio que me dieron y todos muy amables my son is happy with the car thanks my son is happy with the car thanks More

Amazing service specially Ahmed great guy He will definitely help you out ask for him definitely help you out ask for him More

I saw the car on the internet, it was exactly what I was looking for at a good price. I came for a test drive, that car was in the shop. I tested a similar car and decided to buy. They drove me to my bank looking for at a good price. I came for a test drive, that car was in the shop. I tested a similar car and decided to buy. They drove me to my bank and got the purchase price complete. Then it took 7 days and 5 visits to get my car. There were many promises, but there was no communication or updates. On the last day I drove there 3 times, expecting it to be ready,10 am. 2:30 pm, finally at 5:30 pm I saw my car. Just what I wanted! More

I was unable to get any response regarding the USED CLEAN VEHICLE CREDIT in my attempt to purchase a used electric vehicle that meets all of the IRS requirements (https://www.irs.gov/credits-deductions/use VEHICLE CREDIT in my attempt to purchase a used electric vehicle that meets all of the IRS requirements (https://www.irs.gov/credits-deductions/used-clean-vehicle-credit) More

Absolutely terrible. I gave them a deposit over the phone. They sent me a photo of the car. When we arrived in person at the dealer to execute the purchase we realized th I gave them a deposit over the phone. They sent me a photo of the car. When we arrived in person at the dealer to execute the purchase we realized the photo we sent and subsequently negotiating over was different from the photos… a different year and completely different car. I still haven’t received a refund from my deposit nor the confirmation email I was promised to receive “immediately” while in person at the dealer. More

If only a negative star could be given! ! This post will be long but for those that don't have time to read let me sum it up. 3 trips back to them for car problems within 14 days of purchasi ! This post will be long but for those that don't have time to read let me sum it up. 3 trips back to them for car problems within 14 days of purchasing my vehicle, car wouldn’t start on 37th day. This dealership and service team are TRASH. They will lie, omit and gaslight you so beware. DO NOT PURCHASE A VEHICLE HERE. Currently waiting on my attorney to get back to me to see if I have a lawsuit and have been in contact with BBB to see my options. Here goes a little of my story… Daniel (sales guy) Lied from the moment I got there promised me the vehicles I was interested in would be there, only one was. Every vehicle he showed me was dirty except for one. Told me the vehicle I chose was under FULL warranty, it is not(I would have chosen another one). Gave me ONE damaged key to my vehicle AFTER I SIGNED the papers then told me they don’t have another one I would have to purchase one. Did not tell me I had 72 hours to return vehicle if not satisfied. Pretty much disappeared after signing. Alex (sales manager) Honestly, I don’t have a problem with Alex he did his job which is to help close the deal and he did that. By any means necessary. He was just the middleman between Daniel and the finance guy. Joseph (finance dept) Felt like he was being genuine this the whole ordeal but realized it just apart of the sales pitch. Joseph is the first person I contacted when the vehicle started giving me problems TWO DAYS after I got it. I was pissed. We went back and forth on text at times feeling heated, he asked me to bring the vehicle back in. Less than a week after I got the vehicle I’m back at the dealership. I tell Joseph my steering wheel is making a whining noise, there is grinding under the gas pedal, the gas is running out abnormally fast and the car feels like it hesitates or pauses sometimes especially when I accelerate. Mina or Minos (“service director”) I was literally told he was the service the director when I arrived only for Joseph to turn around days later and tell me he isn’t the director. Still never found out his title. He takes me car, claims he test drove the vehicle brought it back and said the whining noise is NORMAL, didn’t feel grinding or hesitation but cleaned my filters so that should help gas. He says if there are any problems “he got me”…Lol I leave after 2 hours with nothing accomplished. My car wouldn’t start 37 days after I bought it, he contacted me after I sent and email. I told him the car was in the shop(day before Thanksgiving), he says “remember I told you I got you” I have heard from him since, that was almost 2 weeks ago. Wendy (service manager?) I don’t know her purpose she does ABSOLUTELY NOTHING. She literally could not tell me when my vehicle got its last oil change. Wth? She was supposed to schedule an appt with another dealership because they didn’t have the part my steering wheel needed and get back to me. Never heard from her again…. Remember Mina/Minos telling me my steering wheel sound was NORMAL turns out a week later when I took it back to them the shaft is worn. Soooo he didn’t see that last which further confirms what I believe all along. He never drove my vehicle that day and just thought he could tell me anything. Keep mind this dealership is almost 2 hours away from me with traffic. Maryan (service director) I’m told she’s the service director now. Took her lunch while my car was sitting there ready instead of telling me my vehicle was ready. I’d been there over 4 hours. Proceeded to tell me they didn’t have the part, or the tool needed to fix the problem. That took 4 hours? Claims her service guy didn’t feel any grinding or any hesitation. My car wouldn’t start 15 days later. I emailed her to let her know and guess what she didn’t even have the decency to respond to me…. More

Great service people were great. Alexis, Joseph and Adolfo were very helpful. Experience went well. Alexis, Joseph and Adolfo were very helpful. Experience went well. More