
STG Auto Group of Bellflower
Bellflower, CA
Filter Reviews by Keyword
By Type
Showing 33 reviews
They added about $5000 to advertised price. Only after threatening to walk out did they adjust to advertised price. The day after purchase the car with less than 5000 miles had to be returned d Only after threatening to walk out did they adjust to advertised price. The day after purchase the car with less than 5000 miles had to be returned due to mechanical problems, steering and dash alarm. The car is now with the service department. Told that it will be 1 week waiting on parts. The service department said the car had been in an accident. The sales department said there had been no accidents. More
Lisandro was patient, kind, and acted as an advocate for my needs during my experience of purchasing my 2020 Toyota Prius Prime. I applaud his ability to listen, along with his transparency in communication my needs during my experience of purchasing my 2020 Toyota Prius Prime. I applaud his ability to listen, along with his transparency in communication throughout the entire buying process. Honesty in car sales is rare and goes unappreciated, but not by me. More
We arrived on the Lot and their system said the car was on their lot. They checked and it was actually on their lot in Montclair, 40 miles away. They told us it would take an hour but they would bring it o on their lot. They checked and it was actually on their lot in Montclair, 40 miles away. They told us it would take an hour but they would bring it over. over an hour later they said it was still on the other lot. We asked them to tell the people not to bring it over, we would drive there to buy it there. They said they would cancel the delivery order. We talked to the dealer there and told him what happened. He said he was holding the key and would not let it go. we drive an hour to get there and as we pull up the salesperson said the car was driven off, but he could call the driver and he could turn around and be back in 1/2 hour. we wait 45 minutes and he tells us the car has been delivered to the original lot. we call the original lot and talk to a third salesperson and he says he will hold onto the key (just like the Montclair dealer did) but he assures us by sending a picture of him holding the key with the car behind him. he calls us a few times as we drive another hour back to the original lot to keep us informed and assured. finally, 5 hours after we arrived both us and the car was finally at the same lot. The salesperson there was very helpful. once we go through the entire process he tells us the car was not smog checked, but he would personally do it the next morning (and to his credit he did) so all total. it took 8 hours, 120 miles, 2 days, and 4 visits to their dealerships before we left with the car. More
I came to the dealership with my daughter to look at cars after Cerritos Honda let us down. Gabriel here at STG Autos gave my daughter a great deal as a first time car buyer and explained the whole process. after Cerritos Honda let us down. Gabriel here at STG Autos gave my daughter a great deal as a first time car buyer and explained the whole process. Very reliable team here and everyone was very helpful! Quick and easy sale. Can’t wait to come back and purchase my vehicle next !!if your want the same experience come and ask for Gabriel!! More
Shady used car dealer. Bought a 20k Car and got check engine light within 6 days for emissions sensor so will not pass smog. Windshield has 2 small cracks in it. They claim Bought a 20k Car and got check engine light within 6 days for emissions sensor so will not pass smog. Windshield has 2 small cracks in it. They claim all cars are inspected but clearly not. JP and CARLOS are both not upfront about costs and will overcharge you.THE ACCESSORIES ARE A SCAM, DO NOT BUY ANY ACCESSORIES. Get a quote from somewhere else and bring your own mechanic and scan tool. More
I saw the car on the internet, it was exactly what I was looking for at a good price. I came for a test drive, that car was in the shop. I tested a similar car and decided to buy. They drove me to my bank looking for at a good price. I came for a test drive, that car was in the shop. I tested a similar car and decided to buy. They drove me to my bank and got the purchase price complete. Then it took 7 days and 5 visits to get my car. There were many promises, but there was no communication or updates. On the last day I drove there 3 times, expecting it to be ready,10 am. 2:30 pm, finally at 5:30 pm I saw my car. Just what I wanted! More
I was unable to get any response regarding the USED CLEAN VEHICLE CREDIT in my attempt to purchase a used electric vehicle that meets all of the IRS requirements (https://www.irs.gov/credits-deductions/use VEHICLE CREDIT in my attempt to purchase a used electric vehicle that meets all of the IRS requirements (https://www.irs.gov/credits-deductions/used-clean-vehicle-credit) More