SIERRA CHEVROLET OF MONROVIA

Great experience , great people, great service. this is a company vehicle and even in my personal vehicle the experience at this dealer is always great! , great people, great service. this is a company vehicle and even in my personal vehicle the experience at this dealer is always great! More

Great service Service consultant was very professional and repair was done on time. I also experienced a very good customer service at the parts department. One th Service consultant was very professional and repair was done on time. I also experienced a very good customer service at the parts department. One thing I notice was that show room was very clean. More

Easy Breezy Very smooth, no stress. Had my car serviced while I chilled in the lounge with wifi and charging stations. Great experience, no hassles, thank you Sie Very smooth, no stress. Had my car serviced while I chilled in the lounge with wifi and charging stations. Great experience, no hassles, thank you Sierra! More

Sales is good, service department bad Bought a new car with Victoria Rojas she was nice and understanding not to pushy but I knew what I was looking for my truck had a small scratch like p Bought a new car with Victoria Rojas she was nice and understanding not to pushy but I knew what I was looking for my truck had a small scratch like paint so they said I can take it in free of charge they would buff it out well I took it the next Saturday being I bought my car for Black Friday i dropped it off at 915-930am and I did not get any call from anybody and yet when I tried calling over more than 7times no one would answer or the receptionist would just hang up on me got fed up so I had to go check it out because the service dept closes at 5pm on Saturday and Sunday is closed so when I got there my truck had not been touch and still my husband had to wait for it because they forgot about it so just because we had bought it already i wasn't a priority how they made me feel and still had to sit and wait for another 30-45mins due to it not being ready mind this I dropped it off at 915am. I had read the reviews service department wasn't that good and I will agree with them. Victoria Rojas was very sweet but didn't follow up with me like she said she would when my truck with just being touched up More

Easy as 1, 2, 3 ! I located the truck I wanted on line, walked in and took a test drive and was sold on the spot. Your No pressure sales team gave me the deal i wante I located the truck I wanted on line, walked in and took a test drive and was sold on the spot. Your No pressure sales team gave me the deal i wanted and made me ONE Happy customer ! Thanks, Sierra ! More

Sierra Chevrolet Treats You Like VIP I would like to recognize Mr. Deniz Dalgic for his personalized help. He made my visit extremely positive making me feel as if I was VIP. He over comm I would like to recognize Mr. Deniz Dalgic for his personalized help. He made my visit extremely positive making me feel as if I was VIP. He over communicated the process and progress, personally walked me over to the cafe and made sure I was comfortable while I waited for my car. Thank you to the tech team for quickly getting my car in and out. More

Looking for an upgrade John was right on the money. His tenacity meets my standards as I have my needs and my price, I am sure I will be getting a newer car by year's end.! John was right on the money. His tenacity meets my standards as I have my needs and my price, I am sure I will be getting a newer car by year's end.! More

This dealership always makes me feel welcomed Love coming here they get my car in n out. Price is great. They treat u like Family. They even have an awesome Cafe with Friendly people Love coming here they get my car in n out. Price is great. They treat u like Family. They even have an awesome Cafe with Friendly people More

Top notch service I took in my 2003 Silverado when the "Service Brake System" warning light appeared on the dash board. The technicians did a great job in replacing the I took in my 2003 Silverado when the "Service Brake System" warning light appeared on the dash board. The technicians did a great job in replacing the rear brake shoes and the separate parking brake shoes as well. It was determined the Brake Control Module also needed replacing. My service writer Denis sent a courier all the way to Bakersfield to pick up a new BCM because they had none in stock. That saved a couple of days off the overall repair time. I was really impressed and glad that they willingly went the extra mile to go and get the part I needed. I also asked for and received a reduced final cost when the work was complete. More