SHELBYVILLE AUTO SALES LLC

I purchased what was supposed to be a low mileage Ram 3500 in great shape from Shelbyville Auto Sales on March 1 2022. I live in Texas, so I was going on the dealerships word for the condition of the v 3500 in great shape from Shelbyville Auto Sales on March 1 2022. I live in Texas, so I was going on the dealerships word for the condition of the vehicle as I was purchasing it sight unseen. When the vehicle arrived, I immediately noticed that it had issues as the entire dash was lit up with warning lights, service lights, found the bed was not original to the truck. the truck is grey and the bed was red before and just painted over poorly. They did not send the head rests to the seats in the truck (this was a first as I have never received a vehicle without headrests). Upon further inspection I found part of the exhaust had been cut off the truck and one of the frame supports for the truck had also been cut out. The truck in the pictures online showed to have the factory installed fifth wheel by the slots in the bed, but given the bed was not original to the truck, this was untrue. I then found the clutch in the truck slips, so now I have to pay to have that repaired as well. To top it off, I paid Shelbyville Autos 3756.09 for Sales Tax in the State of Texas so they could handle the registration for me as all dealerships do. I spoke to the Sales Manager Joey who stated he would take care of this for me and they had a miscommunication on their end and my paperwork had not been sent to include the paper tag needed for me to drive the truck. Shelbyville Auto Sales did not take care of the registration on the vehicle as they said they would, instead they sent me the paperwork causing me to miss more time from work dealing with this vehicle. To top it off i was charged 3756.09 for sales tax, they sent a check for 3419.19 for me to pay the sales tax, so they already stole 336.90, not to mention how much was overpaid for a truck that was in no way what it was represented to be. The dealership did pay part of the the initial cost to have the warning lights addressed, refused to addressed that the truck was misrepresented during the sale, refused to address the frame had been cut, refused to send the 336.90 they stole from me back, never sent the headrests I requested several times. They are crooks and I have the pictures and documentation to prove what I am typing here is true. This is in no way how business should be conducted or how disabled veterans should be treated in this country. More

Monte Johnson and Joey Young at Shelbyville Auto Sales are a couple of stand up guys and will do what's right for you. They actually sent my son and I to a different dealership to see what they had and ne are a couple of stand up guys and will do what's right for you. They actually sent my son and I to a different dealership to see what they had and never once pushed anything on us. We came back to them and bought a truck with an honest interest rate and was in and out in 30 minutes. I could've hung out with those two guys all day long unlike the folks across the street at Newton Ford South. Those are about the most dishonest people I've ever delt with and I wouldn't stop in there to go to the bathroom!!!!! My son and I drove 4 hour from Georgia to look at and buy a truck from Newton and after been lied to all week about the condition of the truck, I noticed Shelbyville Auto Sales across the street. It's just amazing how GOD works...... I will definitely do business with Monte and Joey again and send anyone I know to them...... More

Love these guys bought my truck from them I couldn’t be more happier these guys make car buying easy they are fast and efficient they have great financing they make you feel at home and like family no one more happier these guys make car buying easy they are fast and efficient they have great financing they make you feel at home and like family no one is a stranger to these folks and my truck is exactly what I wanted More

bad customer service Hate leaving bad reviews but this is warranted. Bought a ram 2500 truck. I got it home back to GA to find it needs $2500 in front end repairs, transmi Hate leaving bad reviews but this is warranted. Bought a ram 2500 truck. I got it home back to GA to find it needs $2500 in front end repairs, transmission leaks, oil leaks, passenger head light wires melted and doesn't work, trailer hitch light plug doesn't work, back up sensors don't work and more. i have had to put 5k into my new truck in 1 month. Was told by monte before i drove off lot that they stand behind their trucks. xx. This place don't give a S*** about you. They will put you off until you give up. So here I am. I know used trucks will have some issues but just beware this dealership could care less. This is all factual. I have plenty of emails and recorded conversations i can share. Any rebuttal to this review is simply xx ! More

Benchmark Overall, a buying experience that I wish other companies would emulate. Fair, open, honest, and relaxing. Great staff all around with best deal. Will Overall, a buying experience that I wish other companies would emulate. Fair, open, honest, and relaxing. Great staff all around with best deal. Will be back when I upgrade in the future. Highly recommend shoppers to use SAS as their benchmark when looking for a vehicle. More

only dealership we deal with Joey & the rest of the crew are the greatest. They are very knowledgable & work hard for their customers! We highly recommend them to anyone looking f Joey & the rest of the crew are the greatest. They are very knowledgable & work hard for their customers! We highly recommend them to anyone looking for a vehicle! More

trustworthy honest highly recommended repudable awesome and great staff. they stand behind their sales. there for you from beginning to end. our family recently purchased a truck from this dealershi awesome and great staff. they stand behind their sales. there for you from beginning to end. our family recently purchased a truck from this dealership and must say they are truly wonderful people. they don't let you down .much gratitude and appreciation in their assistance in our vehicle purpose. More

EXCELLENT EXTREMELY satisfied! Angie and Joey were awesome! Very fast and friendly service. No wait time at closing either! They had all closing paperwork ready EXTREMELY satisfied! Angie and Joey were awesome! Very fast and friendly service. No wait time at closing either! They had all closing paperwork ready when I got there! Will definitely use again!! More

2011 F250 Awesome service,great people will buy from again. Will tell people wanting to get vehicles to look them up first. Good to work with.Great Awesome service,great people will buy from again. Will tell people wanting to get vehicles to look them up first. Good to work with.Great More