S & K Buick GMC
Springfield, IL
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253 Reviews of S & K Buick GMC
I am very happy with their service department and have always had a good experience whenever I took my truck in for service. Service after the sale is important to me. always had a good experience whenever I took my truck in for service. Service after the sale is important to me. More
the service department has always been very good about my needs. rodney has had my best interest and service work done to my satisfaction. i would recommend s&k to anybody. needs. rodney has had my best interest and service work done to my satisfaction. i would recommend s&k to anybody. More
Without a doubt the BEST dealer experience I have had in Springfield, IL. AJ truly cares for the customer. The repair was made as promised both in quality and in the time frame outlined. Your office staff a Springfield, IL. AJ truly cares for the customer. The repair was made as promised both in quality and in the time frame outlined. Your office staff and courtesy van people are good ambassadores for S&K. More
Late in the morning when driving my Cadilac, the alert on the dash indicated the need for coulant. The temperature of the coulant rose rapidly as I parked for my doctor's appt. A call to Rodney at S & K in the dash indicated the need for coulant. The temperature of the coulant rose rapidly as I parked for my doctor's appt. A call to Rodney at S & K indicating my need to leave the state early the next a.m. impressed on him my need for immediate service. They were able to replace the faulty water pump and have the car finished by 4:30 pm. More
Stu was very helpful along with the rest of the dealership team! I continue to love driving my car and I also continue to use the dealership for all oil changes. The customer service is outstanding dealership team! I continue to love driving my car and I also continue to use the dealership for all oil changes. The customer service is outstanding; very professional, along with being helpful and friendly!! Thank You!!! More
Re: ECP Paint Seal Protection Service While waiting Re: ECP Paint Seal Protection Service While waiting for an oil change on our 2011 Buick LaCrosse, I ran into Mr. Yeske, the salesman who helped us Re: ECP Paint Seal Protection Service While waiting for an oil change on our 2011 Buick LaCrosse, I ran into Mr. Yeske, the salesman who helped us with the purchase of this car. I inquired about the above service, and he referred me to Mr. Norton. Mr. Norton described the paint seal service, answered my questions and furnished the internet address for more product information and warranty. After reviewing this data at home, I ordered the service from Mr. Norton. He set up the service to accommodate our schedule and arranged for a loaner car so my wife could attend a Board Meeting and luncheon that was important to her. The shop people made the car, including the wheels, look brand new--just like it did in the showroom eight months previous. Mr. Yeske revised the driver's seat position for me and demonstrated how to use the remote engine start. Thanks to Mr. Norton and Mr. Yeske, the above service went very smoothly. More
S&K has always gone above and beyond my expectations for both sales and service. Very friendly and personable staff. Great selection of vehicles and they will find what you're looking for if it's not for both sales and service. Very friendly and personable staff. Great selection of vehicles and they will find what you're looking for if it's not on the lot. I won't go anywhere else. More
Great personnel & great service so far. Also convenient hours and location. Personnel will answer any question asked regardless in person or over the phone. Will refer dealership to others. convenient hours and location. Personnel will answer any question asked regardless in person or over the phone. Will refer dealership to others. More
Victoria Swalley was one fantastic lady. She truly was a joy to work with and her service after the sale was exceptional. She definitely knows the Acadia and explained everything very well as well as helpin joy to work with and her service after the sale was exceptional. She definitely knows the Acadia and explained everything very well as well as helping us set up On Star and the bluetooth. I would recommend her to anyone looking to purchase a GMC or Buick. Thanks. Vic and Linda Pambianco More
Sale and financing went very easily. Have a small vibration in the steering. Bart connected me with the service dept, who is taking care of the problem. vibration in the steering. Bart connected me with the service dept, who is taking care of the problem. More