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S & K Buick GMC

Springfield, IL

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253 Reviews

1400 S Dirksen Pkwy

Springfield, IL

62703

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253 Reviews of S & K Buick GMC

March 04, 2020

Purchased a used car and went quick and very smooth process would come back to do more business. Really worked to make sure car was right before purchase. More

by Boehmb
Recommend Dealer
Yes
Employees Worked With
Jim Kroll, Chris Hubbs, Bob Johnson
Mar 04, 2020 -

S & K Buick GMC responded

Thank you for your review!! Chris appreciates your praise. Please contact us for any of your vehicle needs and have a wonderful day. Sincerely, James Kroll jim.kroll@skbuickgmc.com

March 04, 2020

S&K Has been very good about trying to help me get a problem resolved on my Chevrolet pickup. They have worked on it many times I have taken very good care of me. When I call and told them I had a emerg More

by chiprdl
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
Mar 04, 2020 -

S & K Buick GMC responded

John, thank you for this wonderful review. Rodney appreciates your praise. We will continue to make your experience here pleasant. Thank you for your loyal business and have a wonderful day. Jim Kroll General Manager jim.kroll@skbuickgmc.com

February 29, 2020

I have always had a most positive experience with the service department and Rob in particular. He is what a customer service agent should be. More

by David.morse
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn
Feb 29, 2020 -

S & K Buick GMC responded

Thank you for your review. Rob thanks you for your praise. We are happy to hear your experience was great and please call us anytime with any needs you have. Thank you again for your business! Sincerely, James Kroll jim.kroll@skbuickgmc.com

February 29, 2020

S&K Pontiac GMC is a great dealership to deal with. Everybody seems friendly and eager to help. The service staff members are always concerned with your needs and concerns when dealing with your vehicl More

by BGS
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn
Feb 29, 2020 -

S & K Buick GMC responded

Thank you for your wonderful review! It is great to hear we have generations coming back to us. Thank you for sharing that. We appreciate your business and we will continue to make your experience here pleasant. Please contact us with any needs you have. Have a wonderful day! Sincerely, James Kroll jim.kroll@skbuickgmc.com

February 28, 2020

I called Rob Gwinn and he quickly set up a appointment for me. He contacted me the after I dropped my truck, had the probled diagnosed and fixed the same day. Thank you very much S&K, I'll be back for ser More

by Jeff.tribble0859
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn
Feb 28, 2020 -

S & K Buick GMC responded

Thank you for the wonderful review! We are glad our service department expedited your needs. Rob appreciates your praise. Thank you for your business and please call us anytime. We will continue to make your experience here 5 star!!! Sincerely, Jim Kroll jim.kroll@skbuickgmc.com

February 28, 2020

Brittany did a great job. Brittany is very knowledgeable on the Terrain. Jim did a great job working the sales deal with me. I really enjoy my new car. More

by MRTAYLOR81
Recommend Dealer
Yes
Employees Worked With
Bill Pflug, Jim Kroll, Brittani Colbrook
Feb 28, 2020 -

S & K Buick GMC responded

Thank you for your review. Brittani thanks you for your praise. We are happy to hear you are enjoying your new car and please call us anytime with any needs you have. Thank you again for your business! Sincerely, James Kroll jim.kroll@skbuickgmc.com

February 27, 2020

Our salesman was Chris Hubbs. He listened to us, answered our questions and even got my husband to have fun buying a car. Chris explained all the technology on the car. Thanks for making it fun and easy More

by Roxy
Recommend Dealer
Yes
Employees Worked With
Chris Hubbs
Feb 27, 2020 -

S & K Buick GMC responded

Thank you for the wonderful review! Chris appreciates your praise. We love hearing that the experience was fun!!! Thank you for your business and we will continue to make your experience here pleasant. Please contact us with any needs you have. Sincerely, James Kroll jim.kroll@skbuickgmc.com

February 27, 2020

S&K corrected problem caused by another entity. I had an oil change and coincidentally replaced the cabin filter. In doing this replacement, Valvoline installed the new cabin filter and crimped the More

by GeneralJohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers, Bart Yeske, Russell Masten
Feb 27, 2020 -

S & K Buick GMC responded

Thank you for your review! Bart, Russell and Rodney appreciate your praise. I am glad we were able to fix the problem Valvoline created for you. Thank you for your business and we will continue to make your experience here pleasant. Please contact us with any needs you have. Sincerely, James Kroll jim.kroll@skbuickgmc.com

February 27, 2020

Effectivly handled an additional service request not previously scheduled and delivered vehicle well ahead of anticipated time. I was well pleased as ot savex me an added trip in about 2 weeks. More

by tepattr1
Recommend Dealer
Yes
Employees Worked With
Russell Masten
Feb 27, 2020 -

S & K Buick GMC responded

Thank you for the wonderful review! We are glad our service department expedited your needs and saved you time. Thank you for your business and please call us anytime. We will continue to make your experience here 5 star!!! Sincerely, Jim Kroll jim.kroll@skbuickgmc.com

February 26, 2020

Love my car Chris and the manager were very helpful. I didn't get what I went in for, they found a vehicle that I love as much. More

by timberstan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
General manager , Chris Hubbs, Jeff Kallister
Feb 26, 2020 -

S & K Buick GMC responded

Thank you for the wonderful review! We are thrilled to hear that we were able to find you a vehicle that you love! Chris thanks you for your praise. Please contact us anytime and enjoy your vehicle. Sincerely, James Kroll jim.kroll@skbuickgmc.com

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