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713 Reviews of Rye Subaru - Service Center
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January 19, 2021
Efficient, good and safe procedures for infection control, easy to make appointment, near local businesses so the wait is pleasant. I had a great experience control, easy to make appointment, near local businesses so the wait is pleasant. I had a great experience More
by NBORZAIN
Verified CustomerEmployees Worked With
I don’t remember
January 18, 2021
Appointment was kept at agreed upon time and completed ahead of schedule. Comfortable and suitable distancing in waiting area. Service personnel were pleasant and courteous. ahead of schedule. Comfortable and suitable distancing in waiting area. Service personnel were pleasant and courteous. More
by LLEVIN3
Employees Worked With
Receptionist
January 18, 2021
Good service and customer care. Car was ready when promised but no courtesy car available or space in the waiting room. I am a faithful customer. promised but no courtesy car available or space in the waiting room. I am a faithful customer. More
by HSCHWARTZ3
Employees Worked With
Annie Amorosana
January 18, 2021
Good experience. Easy to make appointment, Office clean , following Covid precautions. Kept updated on status with car. That is all I have to say. Thanks following Covid precautions. Kept updated on status with car. That is all I have to say. Thanks More
by MICHSTLOUIS
Employees Worked With
January 18, 2021
good service, thank you Lester for your help, I am very pleased with my car, runs well, reliable, very happy with working with you , stay safe pleased with my car, runs well, reliable, very happy with working with you , stay safe More
by CPZ0
December 11, 2020
Excellent service Eric Estrada is the man always takes care of my car great person to work with Veronica carosella makes making an appt easy care of my car great person to work with Veronica carosella makes making an appt easy More
by Ariasd124
Employees Worked With
Other Employees :
Eric Estrada , Annie Amorosana, Veronica Carosella
February 17, 2020
My last experience at your dealership was positive. The staffs were very courteous; the jobs I brought the car in for were completed in the expected time frame. staffs were very courteous; the jobs I brought the car in for were completed in the expected time frame. More
by HL Subaru
April 11, 2019
First service Brought my car here for it's first service , convenient location, and someone came right out to bring my car into the garage. It was ready within a fe Brought my car here for it's first service , convenient location, and someone came right out to bring my car into the garage. It was ready within a few hours, and since I have the maintenance contract with my lease, it was all paid for. Nice experience overall. More
by Jmw
Employees Worked With
January 17, 2018
Rude service personnel who refused to give us information. My wife & I purchased a new Subaru Forester LL Bean Edition. We have been experiencing blown headlight bulbs for the past two to three years. Our me My wife & I purchased a new Subaru Forester LL Bean Edition. We have been experiencing blown headlight bulbs for the past two to three years. Our mechanic informed us that this is not uncommon with Subaru headlights and told us that we needed to purchase two new headlight housing assemblies. We needed to know if the headlight housing assemblies were different in the LL Bean edition than in the other Forester models for that year. I called on 01/16/2018 just before closing and spoke to someone in the service department. He told me that to give us that information he would need the VIN # of the car. I told him that I would contact him the next day. My wife called the next day and spoke to someone in the service department who told her that he would have to look that information up. When my wife informed him that she was aware of that and let him know about the conversation from the day before he told her that he could not give that information and that we would have to purchase the part from Rye Subaru. I then called SOA and reported this dealership. We do not have to purchase parts from them and for them to say that we would have to in order to get a question answered is a real money grubbing thing to do especially after we bought the car from them. More
by Kelvin Parris Jr
Employees Worked With
N/A
