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Rye Subaru - Service Center

Rye, NY

4.7
713 Reviews

713 Reviews of Rye Subaru - Service Center

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May 18, 2021

I have found the service at Rye Subaru to be better than any of Lexus, Mercedes, BMW or Audi, all of which I have owned in the past. Do what you said you would do, communicate, and figure stuff out when nee More

by DAVIS_GAYNES
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 17, 2021

My experience at Subaru was amazing! Everyone was very helpful in this process and everyone was very friendly. I was able to work with what they offered. More

by LIZ.RIVERA26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Smith
May 18, 2021 -

Rye Subaru responded

Thank you so much, Liz, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rye Subaru. Please don't hesitate to reach out if you need anything else.

May 14, 2021

Eric was super helpful and, being on my 4th Subaru over the years, met all expecations. It makes it much easier when you build the trust! More

by KRIS21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Estrada
May 14, 2021 -

Rye Subaru responded

We are very happy that Eric provided you with such a positive experience, Kris! We sincerely value your business and look forward to keeping your Subarus on the road!

May 14, 2021

Very satisfied with personnel and service. Regual prescribed service. People were friendly and helpful. No issues with the car and thus minimum service required. Car is excellent in driving and main More

by LEEM3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dot remember names.
May 14, 2021 -

Rye Subaru responded

Thanks for your review! Customer service is our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru--we look forward to having you as one of our valued customers for many more years to come!

May 14, 2021

Competent, courteous, professional people. I was greeted and my car was immediately taken for service. I would highly recommend bring your here for service regardless where you purchased it. More

by JPUGLIA375
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Amorosana
May 15, 2021 -

Rye Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

May 05, 2021

Excellent customer service. Immediate greeting upon arriving Was notified when car was ready Thus was first visit since I purchased the car. Thank you all very much More

by AEROURSULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Carosella, Michael Ferits, Maggie Ray
May 06, 2021 -

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 30, 2021

This is a terrible place just no food with a lot of bad people who hate people amd don’t like their jobs. They are very bad apoplexy. Bad bad More

by JOHN.HANISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
May 17, 2021 -

Rye Subaru responded

Hello John, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We’d love to get to the bottom of this and turn things around for you. Thanks for your time. Eric Pagan, General Manager (914) 967 6300 epagan@ryefordsubaru.com.

April 26, 2021

Had a good experience on the whole but slightly concerned that my 30k service did include a rear windshield wiper which clearly needed to be replaced More

by PEDORELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
April 26, 2021

Very pleased with the service department. Jay listened, called me that the car needed rear brakes and a new serpentine belt. Let me keep the loaner overnight. They’re very accommodating and reasonable with More

by JOELDW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
April 23, 2021

efficient, intelligent, organized service done quickly with a smile at the right price. My service appointment was completed within a few hours and they took the time to show me how to use the controls & More

by DIANE16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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