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Rye Subaru - Service Center

Rye, NY

4.7
713 Reviews

713 Reviews of Rye Subaru - Service Center

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June 03, 2021

Everything was on time. They fully understood my service request and make some worthwhile suggestions. An additional tire issue was discovered and taken car of. More

by JLPNOLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula
Jun 03, 2021 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with Paula and our team. We're glad to hear we delivered such a great experience!

June 03, 2021

Rye Subaru handled my Crosstrek 2019 Recall very efficient.ly...I was able to wait in the lounge for my car to be inspected and was pleased that it had no issues related to the recall...Everyone was More

by TRBL672
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Lopez Service Department
Jun 03, 2021 -

Rye Subaru responded

Thank you so much for your kind words Mr. Lopez and our service department, and for taking the time to leave us this wonderful feedback!

May 31, 2021

I needed to schedule a service recall appointment. It was easy to schedule and service from beginning to end was really very friendly and professional. I always have a good experience when bring my car there More

by MNICHOLS3131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Jun 01, 2021 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 27, 2021

Please go digital with your paper work . Everytime I visit the invoice i signed should be digital and e-mail automatically. Digital is less chance of catching Covid 19 More

by WENDELL.MARTINEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn bollinger
May 27, 2021 -

Rye Subaru responded

Thank you for your feedback and suggestions, Wendell. We appreciate your business and our team looks forward to serving you again soon!

May 27, 2021

Very easy to deal with. They were able to fix the problem with the car on the same day I brought it to them. Employees were friendly and helpful. More

by LW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Cochran
May 27, 2021 -

Rye Subaru responded

Thank you for choosing Rye Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 26, 2021

Great Service, honest and real pricing for the maintenance work. Friendly and courteous staff. In different Subaru dealership I was asked to pay much higher price, so I called to Rey Subaru and en More

by FELIXBOEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
every one in the service department
May 27, 2021 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru, and we hope to see you again!

May 21, 2021

I didn't feel anything special when going there. I can only compare it to Toyota Mamaroneck. When I had my old Toyota serviced, they made you feel special. They took interest in my car, automatically ap More

by WESTERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Only worked with service department
Jun 08, 2021 -

Rye Subaru responded

I'm sorry to hear that you had a less than excellent experience at our dealership. We value all of our customers and we strive to offer outstanding customer service. We are sorry that we missed the mark here and will use your comments to improve. Please don't hesitate to contact me directly if you would like to discuss this further. Thank you. Eric Pagan, General Manager (914) 967 6300 or epagan@ryefordsubaru.com.

May 20, 2021

My Impreza is very happy now as well as it’s owner. Work done quickly and efficiently. Could have chosen dealership closer to my home but stayed with Rye More

by BDHMAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you and your Impreza again!

May 20, 2021

Service department is polite, helpful and very efficient. I had an excellent experience with the sales person when I bought the car too. The service people are also very helpful when I call by phone with q More

by PATTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
May 21, 2021 -

Rye Subaru responded

Patty, we appreciate your business and our team looks forward to serving you again soon!

May 18, 2021

Very attentive and interested in the issue I was having the car radio am, fm,Sirius would stop working had brought car in previous but of course radio was working. This time took car for several hours to More

by JOYCERL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
May 18, 2021 -

Rye Subaru responded

Thank you, Joyce, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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