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Rye Subaru - Service Center

Rye, NY

4.7
713 Reviews

713 Reviews of Rye Subaru - Service Center

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July 07, 2021

This service appt. was fine. The service was for two safety recalls and I added some regular maintenance. All things considered I didn't have a long wait. I was permitted to stay and wait. The area was More

by NYPABABY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service People-- reps and mechanics
Jul 08, 2021 -

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rye Subaru!

July 07, 2021

Clean and comfortable, as well having efficient, pleasant and courteous staff. I had to wait for my vehicle and really appreciated the coffee station, but missed having the news on the TV and the New York Ti More

by CCADESSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service Representative
Jul 07, 2021 -

Rye Subaru responded

Thank you for your helpful feedback. We truly appreciate your business and our team looks forward to serving you again soon!

July 07, 2021

Was upset I couldn’t waitPeople should be able to wait Was upset I couldn’t wait People should be able to wait if they choose too My friend just bought a Subaru in Long Island and she Ives in Bronx and More

by PJPTEACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dealt with service
Jul 24, 2021 -

Rye Subaru responded

We're sorry to hear that your visit was upsetting. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email pagan@ryefordsubaru.com.

July 07, 2021

This particular service appt. was very good. Car was ready as promised and all work was done that needed to be done. Making appts is not always easy though and its sometimes difficult, but in general it More

by RITASTEWARTNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure.
Jul 07, 2021 -

Rye Subaru responded

Rita, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We truly appreciate your business.

July 03, 2021

I had an appointment for an oil change and inspection. The service rep handled my paperwork immediately and the work was performed much faster than I had anticipated. One of my best appts. at Rye Subaru. More

by B. HOFFMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Estrada
Jul 04, 2021 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience working with Erik here at Rye Subaru. We appreciate your business and hope to see you again soon!

July 01, 2021

Came in for car as told you Car wasn’t ready Came in for car as told you Car wasn’t ready More

by DEBDELL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula was great!
Jul 01, 2021 -

Rye Subaru responded

Thank you for your business and this review. We're sorry to hear you weren't fully satisfied with your experience and apologize for any inconvenience. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service!

July 01, 2021

Pleasant, efficient and knowledgeable assistance of office personnel and service representatives More

by NYCAL01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of rep in service department
Jul 02, 2021 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

June 28, 2021

Service found the issues right away and resolved fairly quickly More

by HARRYBMANDEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Glahn
Jun 28, 2021 -

Rye Subaru responded

Harry, it's great to hear that we were able to help you with your issues. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rye Subaru!

June 25, 2021

Friendly staff, efficient, great communication. Easy to deal with team and service was quick. More

by VANESSA_HELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Smith
Jun 28, 2021 -

Rye Subaru responded

Vanessa, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 23, 2021

Very well organized and to the point. Sat down and the people were great. would come again. More

by JAV50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana
Jun 23, 2021 -

Rye Subaru responded

Thank you for choosing Rye Subaru, your feedback and rating mean a lot to us. We're glad Annie and Gary had able to help, and we hope to see you again!

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