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Rye Subaru - Service Center

Rye, NY

4.7
713 Reviews

713 Reviews of Rye Subaru - Service Center

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July 26, 2021

I was promptly attended to, and greeted with courtesy by the service advisor. Upon arrival, the check-in process was very easy. The service was great as always. More

by KENT62LEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
Jul 26, 2021 -

Rye Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

July 26, 2021

My daughter got a great lease price for her Subaru Impreza. I am sorry that I didn’t bring my son to lease a car on the same day. She has been very happy with her Impreza. More

by MHTAZBIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Amorosana
Jul 26, 2021 -

Rye Subaru responded

Thank you for the kind words! We're so pleased that your daughter is happy with her new Impreza and we will share your comments with our team. Please don't hesitate to let us know if we can be of further assistance. We look forward to serving your family in the future!

July 22, 2021

I am the owner of 7 or 8 outback Love the car the I am the owner of 7 or 8 outback Love the car the dealers two I have dealt with leave much to be desired They did not have me scheduled for my appo More

by MVW1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
Aug 11, 2021 -

Rye Subaru responded

I am sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

July 19, 2021

Not happy. Was charged $150 for dealership to road test my Crosstrek and tell me the brakes are fine. Brake pedal is soft and too low. I have a valid warranty which "doesn't cover brakes". I understand it More

by Another Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know, service department
Jul 20, 2021 -

Rye Subaru responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Don't hesitate to get in touch with me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

July 16, 2021

Michael Ferits Suburu is lucky to have him 25 word is a joke I’m not happy to continue because of your stupid request because I want to show how much I appreciate mr Ferits More

by RICKIGENE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ferits
Jul 17, 2021 -

Rye Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Michael here at Rye Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2021

Our experience overall was very good, starting with the service adviser. The one complaint that we have is that the technicians use the radio and do not return it to the way they found it. We then have More

by IPICARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas in service
Jul 16, 2021 -

Rye Subaru responded

We are very happy to hear that you had an overall positive experience! We sincerely appreciate your helpful feedback, and we look forward to your next visit.

July 16, 2021

In for inspection and out in 45 minutes. Can’t be any better. Called for the appointment got the time I wanted and job was done quickly. More

by RULLIKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 16, 2021 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

July 13, 2021

Very pleasant and courteous staff. I received a courtesy call before additional service was performed. Car was done in a timely manner. I recommend this service center. More

by BATZ820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Estrada
Jul 14, 2021 -

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jul 15, 2021 -

Rye Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

July 09, 2021

Pleasant service on a busy day.Staff was attentive, Pleasant service on a busy day. Staff was attentive, work is to soon to judge but expect it to be satisfactory. been coming to Rye Subaru for ov More

by SBALDWIN@ROBERTEHILL>COM
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
Jul 10, 2021 -

Rye Subaru responded

Thank you for your repeat business, and for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 07, 2021

I needed a new front tire . the work was done exactly when I was told it would be ready. everything perfect, the spare tire was put back in its space in the trunk More

by PHILLIPS1936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with a very nice lady and I do. not remember her name
Jul 07, 2021 -

Rye Subaru responded

Thank you for choosing Rye Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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