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Rye Subaru - Service Center

Rye, NY

4.7
713 Reviews

713 Reviews of Rye Subaru - Service Center

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August 30, 2021

Dropped car off for service at appointed time saying I would like to wait for it, was told it would be about an hour. Was out of the office in less than 10 minutes. Eric called me in about an hour to pick More

by PACER60
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Estrada
Aug 31, 2021 -

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 29, 2021

very professional so far very happy with the service they give I hope and they stay that way At the moment I do not have any bad comments I will definitely return to this place More

by BRUNOPEREZ114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Carosella, Maggie Ray
Aug 30, 2021 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team, Bruno. We're glad to hear we delivered such a great experience!

Sep 02, 2021 -

Rye Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

August 25, 2021

From the gentleman who took my car, remembering me from previous visits, to Eric and the others at the desks greeting me, as they remembered me too- very nice to feel "at home" Open and clear communicati More

by CVERSCHOOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric and the team, and we look forward to working with you again!

August 25, 2021

Friendly service and made sure we went on a long summer road trip with peace of mind. Proactively found some issues that could have caused problems More

by TIMWETMORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady checking in - not listed
Aug 26, 2021 -

Rye Subaru responded

It's great to hear, Tim, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rye Subaru!

Aug 28, 2021 -

Rye Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

August 24, 2021

Very friendly and extremely helpfulThey made sure that I Very friendly and extremely helpful They made sure that I was in a loaner car and they kept me updated on when my car was ready More

by LIA330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Rye Subaru responded

We appreciate your business and our team looks forward to serving you again soon!

Aug 28, 2021 -

Rye Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 24, 2021

Always get the job done right the first time. Serviced many vehicle’s with them and never and issue. Always keep you informed of your vehicles status. More

by BARRYWYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana, Veronica Carosella, Casey Cochran, Anthony Smith
Aug 24, 2021 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

August 20, 2021

Service was fast and convenient. I made an appointment for a Saturday the day before and the service manager fit me in for my 42,000 mile overdue Service. My car is an invaluable tool for my work, so I wa More

by FCOONEY10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 22, 2021 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

Aug 25, 2021 -

Rye Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2021

neil downing was great before, during and after the sale,...so was the business manager and the service staff, the job was done thoroughly thank god More

by maolchoin himself
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 18, 2021

Very professional, I did not wait long. Waitingarea Very professional, I did not wait long. Waiting area very clean. Staff was attentive and efficient. I have been using Rye Subaru Service for many More

by vangogh43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 18, 2021 -

Rye Subaru responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

Aug 18, 2021 -

vangogh43 responded

When scheduling an appointment by phone with service department, they are always helpful and want to accommodate the customer’s needs.. Friendly, articulate and helpful during phone conversations. I am very appreciative of this type of exchange.

August 15, 2021

Easy to make appointment and car was ready on time.l was surprised price was below my estimate. Very good service overall.I would recommend this dealer to others More

by BICYCLETTE321@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
Aug 16, 2021 -

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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