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Rye Subaru - Service Center

Rye, NY

4.7
717 Reviews

717 Reviews of Rye Subaru - Service Center

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September 13, 2024

Refused to provide loaner car. After the service returned the car dirty. Not so good….. More

by WGESING
Recommend Dealer
No
Employees Worked With
Glenn Bollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Rye Subaru responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact me directly; Eric Pagan, General Manager, (914) 967 6300 or by email eric@ryesubaru.com.

September 12, 2024

My car was serviced professionally and I was really pleased with the communication with Tamar, who kept me informed throughout the day as to my car’s progress. When I picked up the car everything was r More

by ACSTRAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Rye Subaru responded

Thanks for sharing about your experience with Tamar here at Rye Subaru. We appreciate your business and hope to see you again soon!

September 09, 2024

I've worked with Tamar for a few years as a customer of Subaru and she is consistent, reliable, honest, helpful and courteous. My most recent visit was for new tires and a battery check. She was able t More

by SCORRADO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tamar, and we look forward to working with you again!

September 07, 2024

Arrived early for service and was promptly accommodated. Vehicle was ready for pickup upon return. More

by MOEDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Rye Subaru responded

Thank you for your business and this service review. We're happy to hear Paula and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 06, 2024

It was easy to make appointment on the app. Went to the dealership for routine maintenance and opted to wait for my vehicle instead of leaving it. Paula stated the time needed would be approx More

by KPRICE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sarro
Sep 09, 2024 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear Paula and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 04, 2024

They are so professional and kind. So helpful in any way possible, I did not have to wait and I got a loan car right away. A big Plus when you depend on your car Thank you, Tamar an More

by JAQUIVALDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Rye Subaru responded

Thank you, Jaqui! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tamar met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

September 04, 2024

Glenn is a very easy going person, very helpful, and professional. All the employees there are great. I don’t recall having a bad visit in the nine years since I purchased my car at Rye Subaru dealershi More

by DROSA2901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Glenn met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

September 03, 2024

I found that my brakes were still a bit squeaky following my recent service appointment. . More

by AJOHN794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Rye Subaru responded

Thank you! Tamar and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

August 31, 2024

Yes Tamar was very professional and nice! I wasn't there very long, I was in and out More

by KS2854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Rye Subaru responded

Thanks for sharing about your experience with Tamar here at Rye Subaru. We appreciate your business and hope to see you again soon!

August 30, 2024

The employees were very friendly, efficient and trustworthy. The atmosphere was pleasant, clean and tidy. More

by DDIANNI2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

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