Back

Rye Subaru - Service Center

Rye, NY

4.7
713 Reviews

713 Reviews of Rye Subaru - Service Center

Sort by
September 24, 2021

Excellent service. Courteous and professional. I’m very pleased with the service I received. I would certainly recommend Rye Subaru. More

by GMTCORK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Employees at check in and service
Sep 24, 2021 -

Rye Subaru responded

Thank you for choosing Rye Subaru and for helping to spread the word about us. We appreciate your feedback and five-star. We're glad we were able to help, and we hope to see you again!

September 22, 2021

I was told when I made the appointment to come in at 8am to fix my electronics and that I would be out by 9. When I arrived at 8am, the rep told me that it was impossible for the car to be ready by 9am. I More

by mm
Recommend Dealer
No
Employees Worked With
No idea. See your records
Oct 09, 2021 -

Rye Subaru responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything I can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let me know the best way to contact you, and I will reach out. I'd love to get to the bottom of this and turn things around for you. Eric Pagan, General Manager (914) 967 6300 epagan@ryefordsubaru.com.

September 21, 2021

I was very pleased with the customer service that I received, and appreciated the recommended service repairs, however I was disappointed that this dealership does not allow customers to wait for their More

by DCRUZ222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula
Sep 22, 2021 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

September 21, 2021

Excellent professional service. Not a long waiting time. Have been here for service many years. More

by ARENELIU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

September 16, 2021

Friendly professional staff from sales to service. Always keeping you informed of your vehicle status. More

by BARRYWYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana, Veronica Carosella, Casey Cochran, Anthony Smith
Sep 17, 2021 -

Rye Subaru responded

Thank you for your business, Barry! We appreciate you taking the time to leave us this great five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 16, 2021

We were taken immediately. All staff was attentive, courteous and professional. Totally positive experience! Very satisfied! More

by GLOTZ3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Sep 16, 2021 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Paula and our team, and don't hesitate to let us know if we can be of further assistance.

September 10, 2021

Recently had a very expensive work on my 10 yr old Forester, which I love and have very little work done on it. Wonderful service! More

by RITASTEWARTNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
Sep 11, 2021 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rye Subaru. Please don't hesitate to reach out if you need anything else.

Sep 12, 2021 -

RITASTEWARTNY responded

ritastewartny@aol.com

September 08, 2021

recommend only marginally. they seemed to have identified the problem, although it will take time to see if it's really fixed. however, again when my car was ready they left me standing around for 20 minutes More

by LLPHD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula
Sep 09, 2021 -

Rye Subaru responded

Hi, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 08, 2021

Every time I have brought my car in for service they have been professional, courteous and quick. I would recommend this dealership to anyone looking for a Subaru. More

by CATHYTANZILLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Amorosana
Sep 08, 2021 -

Rye Subaru responded

Thank you, Cathy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

September 06, 2021

The whole process was quicker and easier than I had hoped for. Considering the number of power outages and road blockages around the dealership from Hurricane Ida the night before, it was remarkable how eff More

by ALSLAWSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
Sep 07, 2021 -

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Sep 08, 2021 -

Rye Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

...
59
...