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Rye Subaru - Service Center

Rye, NY

4.7
713 Reviews

713 Reviews of Rye Subaru - Service Center

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November 08, 2021

Always a pleasure dealing with Rye Subaru. Fast, honest and trust worthy. Never any issues. More

by BARRYWYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana, Veronica Carosella, Casey Cochran, Anthony Smith
Nov 09, 2021 -

Rye Subaru responded

Barry, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 05, 2021

Very disappointed with service. Did not inform me that they'd need access to rear seat; everything including my grandson's car seat uninstalled and thrown into back cargo area; did not inform me that they More

by EGGERS0
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
no idea who I spoke with when dropping off the car.
Nov 22, 2021 -

Rye Subaru responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

November 05, 2021

They were efficient and very friendly. Car delivered at time it was promised to me More

by SPENCERSHAW1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rye Subaru. Please don't hesitate to reach out if you need anything else.

November 04, 2021

Rye subaru service center gives excellent customer service everything I've been there. Thanks rye. More

by CLIVE.R.SIMMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Farid Ahmed
Nov 04, 2021 -

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Nov 04, 2021 -

CLIVE.R.SIMMS responded

Thanks. I will always recommend RYE.

November 04, 2021

Went in to rule out an issue I was having. Nothing was found, the service advisor kept me informed and explained what was found. Full inspection completed as well. I was very satisfied. More

by JMPRUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont't remember
Nov 04, 2021 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

November 04, 2021

They are punctual and always give me a good service.I They are punctual and always give me a good service. I believe they are reliable. More

by OSHIMAYUKIKOUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
Nov 05, 2021 -

Rye Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

November 03, 2021

The wait for services was quick and pleasantThe service The wait for services was quick and pleasant The service people were very nice and helpful More

by MCCARTHYRORY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 01, 2021

Glenn Bollinger was caring and helpful, provided a loaner car with no fuss, and called me as necessary to keep me informed of progress. Rye Subaru has always been a pleasure to deal with. More

by CANCANT4U
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
Nov 02, 2021 -

Rye Subaru responded

It's great to hear that Glenn was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rye Subaru!

November 01, 2021

The issue I was having with my entertainment unit was resolved with the latest update Subaru issued. It was my third attempt to remedy the issue. The staff was friendly and helpful. I left feeling satis More

by JUDYHALDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two young men in the service department, whose names I don’t recall, went out of their way to accommodate me. I spoke to the technician who worked on my car and he understood the problem
Nov 02, 2021 -

Rye Subaru responded

Thank you, Judy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 30, 2021

Rye Subaru makes servicing your car a breeze from setting up the appointment to picking up the car. More

by E Burke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Estrada
Oct 31, 2021 -

Rye Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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